Marketing Cloud

  • Salesforce Retires Marketing Cloud Advertising Studio: What You Need to Know | Salesforce Ben

    Salesforce Marketing Cloud Advertising Studio has been retired. What does this mean for Salesforce professionals? 1. Current Trend – Salesforce is phasing out Marketing Cloud Advertising Studio. – This move aligns with a broader strategy to streamline and enhance Marketing Cloud solutions. 2. Key Insights – Focus shifts towards integrating advertising capabilities into other Salesforce…

  • AI Agents in Marketing Cloud: Prepare Your Data, Processes, and Org for What’s Next | Salesforce Ben

    Are you prepared for the AI transformation in Salesforce Marketing Cloud? 1. Industry Trend – The integration of AI is reshaping marketing strategies. – Salesforce Marketing Cloud is at the forefront, utilizing AI agents. 2. Salesforce-Specific Insights – AI agents can significantly enhance personalization and customer engagement. – Leveraging AI requires a solid foundation in…

  • Salesforce Marketing Cloud Salary Guide 2025: Key Trends and Analysis | Salesforce Ben

    Unlock the potential of your Salesforce career with these salary insights. 1. Current Trend in Salesforce Marketing Cloud – The demand for Salesforce Marketing Cloud experts is surging. – Companies are investing in these professionals to enhance customer experiences. 2. Key Insights for Salesforce Professionals – Marketing Cloud specialists earn competitive salaries, reflecting high demand.…

  • Your Guide to Daylight Saving and Time Zones in Marketing Cloud Engagement | Salesforce Ben

    Here’s a surprising challenge: Daylight Saving Time can disrupt your Salesforce Marketing Cloud campaigns. 1. Daylight Saving Impact – Adjustments in time zones can lead to inconsistencies in scheduled campaigns. – Changes might not automatically reflect, affecting send times and customer engagement. 2. Salesforce Specifics – Marketing Cloud requires manual updates to account for time…

  • 8 Takeaways from Salesforce Connections ’25 | Salesforce Ben

    The hidden complexities of Salesforce’s Marketing Cloud Next could redefine your strategy. 1. Industry Convergence – New Marketing Cloud Next isn’t a migration but a convergence. – Existing customers get access to new tech, while using their current editions. – Significant time will be needed before it becomes standard. 2. Credit-Based Consumption – Concerns arise…

  • Salesforce Marketing Cloud Next (vs. MCE, MCAE, MCG, MCA) | Salesforce Ben

    Salesforce Marketing Cloud Next is reshaping the marketing landscape with its innovative convergence strategy. 1. Current Trend in Marketing Cloud – Salesforce introduces Marketing Cloud Next, merging various MarTech acquisitions. – Built on Data Cloud, it aims to streamline B2B and B2C marketing models. 2. Relevance for Salesforce Professionals – Offers a unified platform approach,…

  • Will Marketing Cloud Growth Retire ExactTarget? | Salesforce Ben

    When does growth lead to retirement? 1. Industry Trend – The evolution of Salesforce Marketing Cloud is reshaping how organizations manage customer engagement. – As new features and integrations are introduced, older systems like ExactTarget are under scrutiny. 2. Salesforce-Specific Insights – Marketing Cloud’s expanding capabilities are pushing organizations to consider transitioning from ExactTarget. –…

  • Salesforce UTM Tracking: How to Capture Every Touchpoint | Salesforce Ben

    Unlock the secret to capturing every customer touchpoint with Salesforce UTM tracking! 1. Trend – Mapping customer journeys has become crucial for data-driven decision-making. – Increasing demand for granular customer insights. 2. Insight – Salesforce UTM tracking can capture detailed touchpoint data. – Provides insights into which channels are driving conversions. 3. Depth – Implementing…

  • Salesforce Personalization vs. Marketing Cloud Personalization: Key Differences Explained | Salesforce Ben

    Discover the crucial distinction between Salesforce Personalization and Marketing Cloud Personalization that could transform your strategy. 1. Trend: The growing importance of personalized customer experiences. – As businesses aim for deeper customer engagement, personalization has become a pivotal strategy. – Salesforce offers two key tools: Salesforce Personalization and Marketing Cloud Personalization. 2. Insight: Understanding the…

  • How to Send Custom SMS MFA in Experience Cloud With Marketing Cloud Integration | Salesforce Ben

    Unlocking the true potential of Salesforce Experience Cloud with custom SMS MFA integration is a game-changer for secure user authentication. 1. Current Trend: Enhancing Security in Salesforce – As digital security becomes a priority, integrating Multi-Factor Authentication (MFA) is crucial. – Custom SMS MFA offers a personalized layer of security, addressing unique user demands. 2.…