Marketing Cloud

  • Marketing Associate Certification: Where’s the Overlap?

    Stay ahead in the Salesforce ecosystem by understanding the overlap between certifications. For those considering the Marketing Cloud Associate Certification, it’s crucial to recognize where it intersects with other Salesforce credentials. Here’s a streamlined guide to the 5 key areas of overlap that can give you an edge: 1. Core CRM Concepts – Understanding of…

  • Breaking: Salesforce Announce Marketing Cloud Edition Built on the Core Platform

    Salesforce has made waves in the CRM community with the announcement of Marketing Cloud being built on the core platform. As Salesforce professionals, it’s critical to stay up-to-date with these developments and understand their impact. – **Unified Platform** – Marketing Cloud will now reside on the same platform as other Salesforce applications. – This shift…

  • Marketing Associate Certification Guide & Tips

    Understanding the pathway to obtaining the Salesforce Marketing Associate Certification is crucial for navigating the evolving landscape of digital marketing within the Salesforce ecosystem. Here’s a quick guide to what you need to know: 1. Certification Overview – Entry-level credential for those new to the Salesforce Marketing Cloud. – Validates foundational marketing automation and email…

  • Marketing Cloud & Account Engagement (Pardot) Certification Paths [Infographic] | Salesforce Ben

    Unlock the full potential of your Salesforce career by mastering the art of marketing automation. As you navigate the Salesforce ecosystem, consider the significance of Pardot and Marketing Cloud certifications. Here’s a quick rundown of the 5 critical areas to focus on for certification paths: 1. Certification Choices – Pardot and Marketing Cloud offer separate…

  • Salesforce Launches New Marketing Associate Certification | Salesforce Ben

    Unveiling a pivotal step for marketers within the Salesforce ecosystem, the new Salesforce Marketing Associate certification is designed to credentialize emerging talent. As Salesforce professionals, staying updated on new certifications can enhance career trajectories and organizational capabilities. Here are the 5 key areas regarding the new certification: 1. Certification Overview – Tailored for individuals new…

  • Marketing Cloud Intelligence (Datorama): An Introduction to Use Cases | Salesforce Ben

    Understanding how to leverage Marketing Cloud Intelligence (formerly Datorama) can be a game-changer for Salesforce professionals looking to enhance their marketing analytics and insights. Here are five key areas that are critical when utilizing this powerful tool: 1. Centralized Data Integration – Unify data from various marketing platforms into a single source of truth. –…

  • Marketing Cloud Intelligence (Datorama): Complete Guide to Data Ingestion | Salesforce Ben

    Marketing Cloud Intelligence (formerly known as Datorama) is a powerful marketing analytics platform. Most Salesforce Marketers know the platform’s “Lite” version, which is included in the Marketing Cloud Engagement license, under the name “Marketing Cloud Intelligence Reports”. However, this merely scratches the surface of what Marketing Cloud Intelligence has to offer.  As a standalone solution…

  • 8 New Year’s Resolutions for Salesforce Marketers | Salesforce Ben

    Here are our suggestions for Salesforce marketers in 2024: Master ROI Tracking, Campaign Influence, Email Deliverability, and more … Here are highlights from article 8 New Year’s Resolutions for Salesforce Marketers | Salesforce Ben 1. Robust ROI Tracking – Importance of tracking campaign influence and understanding the connection between marketing efforts and revenue – Challenges…

  • 6 Einstein 1 Marketing Features I’d Like To See | Salesforce Ben

    Share this article…Salesforce has been rapid to roll-out multiple generative AI capabilities that enhance their existing technologies. We first saw Einstein GPT (with marketing use cases that lacked details), then at Connections ‘23, Marketing GPT was showcased (since then, the ‘GPT’ has been dropped). Finally,… Read More … Here are highlights from article 6 Einstein…

  • Guide to Salesforce Marketing Cloud Contact Deletion | Salesforce Ben

    Share this article…In today’s interconnected world, every click, interaction, and transaction leaves a trail. This creates a rich tapestry of information that organizations can harness to tailor experiences, enhance customer relationships, and drive growth.  Salesforce Marketing Cloud, a leading player in the world of digital… Read More … Here are highlights from article Guide to…