• How AI Could Change Social Media Marketing on Salesforce | Salesforce Ben

    Share this article…With AI featured in what seems like every Salesforce-related news coverage, it’s no surprise that we’re shedding the light on how AI can elevate social media to determine strategic direction, foster human connection, and uncover customer perception. Some sources say that 93% of… Read More … 1. Importance of data in AI-driven social…

  • The Key Responsibilities of a Salesforce Citizen Developer | Salesforce Ben

    Share this article…A person who builds software applications or technological solutions without receiving formal training in computer programming or software development is referred to as a citizen developer. These people often don’t have technical backgrounds, yet they are skilled and knowledgeable in their particular field… Read More … 1. Definition of a Salesforce Citizen Developer…

  • Salesforce Screen Flow vs. OmniScript  – What’s the Difference? | Salesforce Ben

    Should you use Salesforce Screen Flow or OmniScript? We explain the differences so you can make the best choice … – Salesforce provides four main form building options: page layouts, dynamic forms, Lightning web components (LWC), and screen flows. – OmniScripts are a part of OmniStudio, which is available to Salesforce Industries customers. – OmniScripts…

  • Salesforce Increases the Price of Its Products

    #1MinuteTip Received an email this morning that beginning in August 2023, Salesforce will increase list prices by an average of 9% across core products … 1. Salesforce raises prices for its products – Salesforce, a leading customer relationship management (CRM) platform, has announced an increase in the prices of its products. – This move comes…

  • Capturing UTM Parameters: 4 Scripting Paths for Account Engagement Landing Pages

    In this post, we’ll cover four ways to track the first and last touchpoints on Account Engagement landing pages by capturing UTM parameters … 1. Option 1: Map the URL to hidden form fields – Use JavaScript to extract UTM values from the URL – Map the UTM values to the correct hidden form fields…

  • How to Copy Assets Between Account Engagement Business Units

    With the Summer ‘23 release, we can now use Salesforce Flow to copy marketing assets between Account Engagement Business Units … 1. Accessing the Account Engagement Business Unit Bulk Asset Copy Flow – Go to Setup > Flow and select the Account Engagement Bulk Asset Copy Flow – Note: You may only be able to…

  • 6 Tips for Audience Lists in Pardot (Account Engagement) | Salesforce Ben

    Mastering the art of creating and managing audience lists in Account Engagement (Pardot) is key to an effective email strategy. Here’s 6 top tips … 1. Use a Naming Convention: – Use a naming convention to ensure consistency and avoid creating multiple versions of the same list. – Set up a generator using Google Sheets…

  • How to Make Sales Fall in Love with Account Engagement

    In this post, we’ll share ways to get sales teams excited about Account Engagement so they can be more productive with marketing leads … 1. Visibility into Account Engagement in Salesforce – Add Engagement History to Contact Page Layout – Easily edit the Contact record page in Lightning Builder – Shows a log of all…

  • Qualifying Existing Contacts from Account Engagement · Nebula Consulting

    Lead managment is complex when it comes to existing contacts. Explore three options for smarter lead management with Account Engagement … 1. Challenges of re-qualifying existing contacts: – Account Engagement cannot re-assign Salesforce records – Account Engagement will not create duplicates in Salesforce – Reports cannot include both Leads and Contacts 2. Option 1: Use…

  • Streamline Change and Release Management with DevOps Center – Salesforce Admins

    Discover how DevOps Center empowers Salesforce Admins and Developers in the ALM process. Read our blog post for valuable insights and enhancements … 1. DevOps Center and its role in streamlining change and release management: – Enables efficient processes and collaboration between admins and developers – Facilitates rapid and secure implementation of innovative solutions –…