• A Deep Dive Into Salesforce Maps Territory Planning | Salesforce Ben

    Share this article…How many times have you heard colleagues across sales operations teams and sales management complain how tedious planning sales territories (sometimes referred to as “patches”) can be? Probably quite a few! Regardless of the way this process is being conducted in your organization,… Read More … Here are highlights from article A Deep…

  • How To Use Google Service Account with Named & External Credentials in Salesforce

    Here is a Step by Step Guide on How to Use Google Service Account with Named & External Credentials in Salesforce … How To Use Google Service Account with Named & External Credentials in Salesforce Here is a Step by Step Guide on How to Use Google Service Account with Named & External Credentials in…

  • An Introduction to Autonomous Agents

    Autonomous agents enable developers to build apps in whole new ways, bringing together smaller pieces of functionality and using generative AI to orchestrate the application … Here are highlights from article An Introduction to Autonomous Agents 1. Autonomous agents are advanced systems that utilize large language models (LLMs) for reasoning and decision-making. – Agents can…

  • Automation Cookbook

    So you think you know the basics about Account Engagement automations, but you are struggling to get started? It’s time to start practicing! Check out my Automation “Cookbook.” It’s a collection of common Account Engagement examples for typical marketing activities.  This guide is intended for beginner to intermediate Account … Here are highlights from article…

  • Sales Cloud Core with Ketan Karkhanis – Salesforce Admins

    Discover the latest Sales Cloud updates with Ketan Karkhanis. Uncover core features and enhancements for your success … Here are highlights from article Sales Cloud Core with Ketan Karkhanis – Salesforce Admins 1. New features in Sales Cloud: – Overhauled features like forecasting and pipe inspection for more customization options and flexibility – Aim to…

  • Unleashing The Power of AI: Salesforce and Tableau GPT – Technical Potpourri from Sudipta Deb

    Tableau AI marks the evolution of Tableau into an advanced generation, offering a comprehensive suite of features that integrates trusted generative AI across the entire Tableau Platform. This enhancement aims to streamline and universalize the process of data analysis and the consumption of insights on a large scale. It elevates every analytics user by offering…

  • Hema Kumar Realizes Her Dream Job as a Developer

    Our Dev Spotlight series explores the lives of individual developers as they share their journey to becoming a Salesforce developer and what it means to be a part of our worldwide community … Here are highlights from article Hema Kumar Realizes Her Dream Job as a Developer 1. Hema Kumar’s journey: – Hema had always…

  • Build Your Admin Skills: Learner’s Mindset and Designer’s Mindset – Salesforce Admins

    Discover essential Salesforce Admins skills for success in today’s world. Learn Learner’s Mindset and Designer’s Mindset strategies … Here are highlights from article Build Your Admin Skills: Learner’s Mindset and Designer’s Mindset – Salesforce Admins 1. Learner’s Mindset: – Continually stay up to date with new Salesforce technology. – Inspire stakeholders to do the same.…

  • Data Cloud for Industries – Salesforce’s Secret Weapon? | Salesforce Ben

    Share this article…Data Cloud is the fastest growing organically built product in Salesforce’s history (i.e. Salesforce built it themselves, not via acquisitions). The objective could be described as the “Holy Grail of CRM”, which means that the data problem that’s existed since the infancy of… Read More … Here are highlights from article Data Cloud…

  • Demystifying Light DOM and Its Use Cases

    Learn about the new Light DOM feature for Lightning Web Components, its use cases, and, how to leverage it without compromising security … Here are highlights from article Demystifying Light DOM and Its Use Cases 1. Light DOM is a feature in Lightning Web Components that can be enabled in selected components to prevent the…