• Top 11 Salesforce Spring ’26 Features for Admins | Salesforce Ben

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  • Getting Hand-On with Repeaters – The Spot

    Here’s why repeaters in Salesforce are a must-know feature for every automation specialist. 1. Repeater Overview – These tools in Salesforce allow for automation of repeated actions within flow elements. – They enable more dynamic data handling by iterating through collections seamlessly. 2. Key Relevance – Salesforce professionals can optimize processes by reducing the need…

  • Salesforce B2C Commerce Cloud Complete Guide

    Uncover the complexity of Salesforce B2C Commerce Cloud that’s transforming the retail landscape. 1. Industry Trend – Growth in online shopping is setting new expectations for seamless digital experiences. – Businesses seek platforms that enhance both customer engagement and operational efficiency. 2. Salesforce-Specific Insights – Salesforce B2C Commerce Cloud empowers retailers with a comprehensive toolkit…

  • Salesforce Business Rules Engine Guide

    Unlock the potential of Salesforce with the power of Business Rules Engine! Why are top leaders turning to this approach? 1. Industry Shift – Organizations are adopting Business Rules Engines (BRE) to streamline automated decision-making. – The shift is driven by the need for agility and accuracy in business processes. 2. Salesforce-Specific Insights – Salesforce’s…

  • How to Start Thinking Like a Salesforce Architect | Salesforce Ben

    Ever wondered why some Salesforce implementations surpass others? 1. Current Trend – The shift towards strategic architectural thinking in Salesforce is more critical than ever. – This approach ensures long-term success and sustainability. 2. Key Insights for Salesforce Professionals – Adopting an architectural mindset can enhance problem-solving and efficiency. – Emphasizing a holistic view can…

  • Agentforceで会話履歴を活用して、マルチターンのAIエージェントテストを自動化

    Agent testing just got a significant upgrade with conversation history in AgentForce! 1. Industry Trend – Automation in agent testing is crucial as customer service expectations rise. – Multi-turn conversations are becoming standard, requiring more advanced testing tools. 2. Salesforce Insights – AgentForce now incorporates conversation history for automated testing. – This feature allows you…

  • How to Approach Predictive AI in Salesforce Data Cloud: Key Steps and Considerations | Salesforce Ben

    Predictive AI in Salesforce Data Cloud is creating new opportunities that Salesforce professionals can’t afford to overlook. 1. Trend: The Rise of Predictive AI – Predictive AI is reshaping how data is utilized within the Salesforce ecosystem. – Companies now demand AI-driven insights to make informed decisions. 2. Insight: AI Implementation in Salesforce – Integrating…

  • 【Agentforce Hackathon Tokyo】第 2 位 電通デジタル: Agentforce で実現する「次世代型シナリオプランニング」

    Here’s the untold advantage of blending AI and Salesforce in your next project. 1. AI Integration Trend – AI is reshaping CRM systems, with Salesforce at the forefront. – AgentForce Hackathon in Tokyo highlighted innovative AI integrations. 2. Key Insights for Salesforce Professionals – Leveraging AI in Salesforce can enhance customer interactions. – Automation of…

  • How Agentforce Vibes Speeds Up Admin Workflows – Salesforce Admins

    Discover the secret behind accelerating Salesforce admin workflows with Agentforce Vibes. 1. Current Trend – Increased focus on enhancing productivity and efficiency in Salesforce environments. – Tools like Agentforce Vibes are gaining attention for their impact on streamlining operations. 2. Salesforce-Specific Insights – Agentforce Vibes integrates seamlessly with Salesforce, offering features that automate repetitive tasks.…

  • Introduction to Agentforce Vibes for Salesforce Admins – Salesforce Admins

    Discover how Agentforce Vibes is transforming Salesforce administration with its innovative features. 1. Industry Trend – Agentforce Vibes is gaining traction as a tool that enhances Salesforce’s AI capabilities. – It focuses on predictive analytics and personalized customer interactions. 2. Salesforce-Specific Insight – Salesforce professionals are leveraging Agentforce Vibes to improve customer support efficiency. –…