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Salesforce Feature Retirements and Major Platform Updates for 2025 | Salesforce Ben
Are you ready for the shifts coming our way in Salesforce by 2025? 1. Major Updates and Retirements – Salesforce has announced significant feature retirements and platform updates by 2025. – These changes focus on streamlining efficiency and enhancing platform functionality. 2. Key Areas for Salesforce Professionals – Features like Workflow Rules and Process Builder…
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Certified & Climbing: Salesforce Admin Certification Landscape in 2025 | Salesforce Ben
Salesforce Administrators: Are you ready for the certification shifts on the horizon? 1. Future Trends – Salesforce is evolving its certification landscape by 2025. – Expect more specialized and role-focused certifications to keep up with industry demands. 2. Certification Evolution – Existing certifications will see changes to better reflect real-world applications. – New certifications will…
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Design Meets Agentforce: A Designer’s POV from the World Tour – The Spot
Here’s the challenge facing Salesforce designers: balancing creative design with the technical needs of Agentforce. 1. Problem – Designers often struggle to align their creative vision with the practical requirements of Salesforce platforms. – Agentforce integrates design and functionality but demands an understanding of technical fields. 2. Approach – Leverage Salesforce’s design systems to create…
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3 Tips for Optimizing Your Data Cloud Credit Usage – The Spot
Here’s the hidden issue with Salesforce that no one tells non-tech managers: Data Cloud credits can quickly become a financial sinkhole without strategic management. 1. Data Cloud Credit Usage – Demand for Data Cloud services is on the rise as businesses recognize their potential. – Effective management of Data Cloud credits is essential for cost…
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How Are 2025 Admin Predictions Holding Up So Far? – Salesforce Admins
The Salesforce landscape is shifting—are you keeping pace with the predictions for 2025? 1. Increased Automation Demand – Admins are increasingly focused on automating repetitive tasks. – This trend is pushing for more training in tools like Flow. 2. AI and Analytics Integration – AI is becoming integral, enhancing insights and decision-making. – Professionals should…
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Why Real-Time Personalization in Email Works (and How We Did It) – The Spot
Here’s an industry secret: Real-time email personalization is revolutionizing customer engagement! 1. Real-Time Personalization Trend – The shift towards real-time personalization in emails is gaining momentum. – Customers are increasingly expecting tailored experiences. 2. Key Insights for Salesforce Professionals – Leverage Salesforce Marketing Cloud capabilities to implement dynamic content. – Use data-driven insights for personalized…
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Marketing Cloud Account Engagement (Pardot) & Person Accounts
This might change how you see Pardot and Person Accounts integration. 1. Key Trend: Marketing Cloud Account Engagement – Businesses are increasingly seeking seamless integration between Salesforce and marketing tools. – Pardot has become a pivotal tool for aligning marketing efforts with Salesforce. 2. Salesforce Insight: Person Accounts Integration – Many Salesforce professionals struggle with…
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Your First Steps With Agentforce: Insights From the Agentforce NOW Workshop – Salesforce Admins
AgentForce is changing the way customer service is performed, but are you set to capitalize on its full potential? 1. AgentForce Trend – Companies are increasingly adopting AgentForce to streamline their customer service operations. – This shift aims to enhance agent productivity and customer satisfaction. 2. Salesforce Insights – AgentForce integrates seamlessly with Salesforce, offering…
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Top 5 Use Cases for Using Salesforce Topics to Streamline Data Management | Salesforce Ben
Here’s a surprising truth: Salesforce Topics are more powerful than you think. 1. Current Trend: Data Management Evolution – As businesses expand, managing data efficiently becomes critical. – Salesforce Topics offer a structured way to categorize and streamline data. 2. Key Insight: Salesforce Leverages Topics – Topics allow users to tag records for easier searching…
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How to Optimize Salesforce Documentation With Configuration Mining | Salesforce Ben
Discover the secret to efficient Salesforce documentation! 1. Current Trend – Configuration mining is transforming how Salesforce professionals manage and optimize documentation. – This approach enhances clarity and accessibility in Salesforce environments. 2. Salesforce-Specific Insights – By employing configuration mining, you can streamline your documentation process. – This method leverages automated tools to extract metadata,…