• 7 Advanced Use Cases for Images in Salesforce | Salesforce Ben

    Making your Salesforce more visual can help everyone in your organization be more efficient and organized. With new developments and applications being created all the time, it’s hard to track what’s visually possible (and viable) in the Salesforce ecosystem. Maybe you’re already using some visual elements in your Salesforce – displaying a partner logo on…

  • Revamping MuleSoft Anypoint Platform APIs in Postman

    The MuleSoft Anypoint Platform API Postman collection is a one-stop resource for easy collaboration and automation tools … Here are highlights from article Revamping MuleSoft Anypoint Platform APIs in Postman 1. Introduction to the new MuleSoft Anypoint Platform APIs for Postman: – Released in July 2023 – Deprecated older versions of MuleSoft Postman APIs 2.…

  • Einstein for Flow: Using Generative AI to Assist Your Flows – Salesforce Admins

    Dive into the future of Salesforce automation with Einstein for Flow. This AI-powered tool simplifies flow building using natural language prompts and CodeGen’s unique capabilities … Here are highlights from article Einstein for Flow: Using Generative AI to Assist Your Flows – Salesforce Admins 1. Introduction to Einstein for Flow: – Einstein for Flow is…

  • What Is a Schedule-Triggered Flow? – Salesforce Admins

    Learn how to build schedule-triggered flows in Salesforce to streamline routine tasks, manage data, and solve real-world use cases … Here are highlights from article What Is a Schedule-Triggered Flow? – Salesforce Admins 1. Schedule-triggered flows: – Runs in the background at a specified time and frequency to perform actions on a batch of records…

  • 5 Signs It’s Time to Transition to Automated Testing | Salesforce Ben

    For organizations searching for business solutions, Salesforce can be a changemaker. Salesforce helps organizations transform their processes – streamlining operations, elevating customer experiences, and driving growth. As an organization grows more reliant upon Salesforce, the need for reliable and robust testing becomes evident. While manual testing has merits, it can cause even the best testing…

  • Salesforce Deployment Checklist: From Kick-off to Adoption | Salesforce Ben

    Salesforce deployments, also known as ‘releases’, are one of the greatest challenges for admins, consultants, and those working in multiple other roles. As Salesforce orgs become increasingly complex, changes often have many ‘moving’ parts that can have far-reaching impacts on the Salesforce org. Once you are satisfied with the solution you’ve built (in a sandbox…

  • Slack Admin Course + Practice Exam: Available Now | Salesforce Ben

    In today’s fast-paced digital landscape, effective communication is paramount to the success of any organization. As the hub of collaboration, Slack has become an essential tool for businesses of all sizes, connecting teams, streamlining workflows, and fostering productivity. Behind the scenes of this virtual workspace lies a crucial role, often unsung yet indispensable – the…

  • Account Engagement – Customize your Email Content List View

    Bill Fetter from Unfettered Marketing inspired this blog with his innovative solution of customizing Email Content.   If you’re using the new Lighting Email Builder, you regularly send emails out of Email Content. The Email Content default page layout looks something like this:   Take a closer look … Here are highlights from article Account…

  • Florida Dreamin’: A Conference Where Soft Skills Shine

    Florida Dreamin’ 2023 had an excellent mix of non-technical topics. Here are the soft-skills session highlights from the conference … Here are highlights from article Florida Dreamin’: A Conference Where Soft Skills Shine 1. The Florida Dreamin’ conference aims to provide inspiration and guidance for Salesforce community members. – The conference focuses on career pathing…

  • 270+ Salesforce Acronyms Explained | Salesforce Ben

    A comprehensive glossary of acronyms to help users understand key terminology and navigate the Salesforce platform … Here are highlights from article 270+ Salesforce Acronyms Explained | Salesforce Ben 1. ABM (Account-Based Marketing) – Focuses on targeting specific personas in an organization – Personalizes messaging based on different motivations and pain points – Complex strategy…