Salesforce

  • A Test-Driven Approach to Building Better Agents – Salesforce Admins

    Here’s the often-overlooked strategy to enhance Salesforce agents’ performance: Test-Driven Development (TDD). 1. Industry Trend – Increasing emphasis on quality assurance in Salesforce implementations. – Adoption of test-driven approaches to minimize errors and maximize efficiency. 2. Salesforce Insights – TDD provides a framework to ensure code quality and reliability. – Enhances collaboration between developers and…

  • 5 Steps to Structuring Your Salesforce Discovery | Salesforce Ben

    Salesforce discovery processes could be the secret ingredient to project success that many overlook. 1. Engage – A structured discovery process in Salesforce ensures projects start on the right foot. – Proper discovery aligns all stakeholders and sets a clear project roadmap. 2. Pinpoint – Identify key pain points and business objectives early. – Understand…

  • A Complete Guide to Salesforce DevOps Automation With GitHub Actions | Salesforce Ben

    Discover the single most overlooked factor that could revolutionize your Salesforce DevOps process. 1. Industry Trend – Salesforce professionals are increasingly turning to DevOps automation to streamline workflows. – GitHub Actions is rapidly gaining popularity as a powerful tool to aid this transformation. 2. Salesforce Insights – Integrating GitHub Actions with Salesforce can significantly reduce…

  • How to Get Your Salesforce Users to Love List Views | Salesforce Ben

    Unlock the love for Salesforce List Views that your users never knew they had! 1. Current Trend – Salesforce List Views are underutilized despite their potential. – Many users find them cumbersome and underwhelming. 2. User Insights – Users often overlook customization options that can make List Views more intuitive. – Effective use of List…

  • #SalesforceSpring25 – Create Flow Formulas with Einstein (Generally Available)

    AI-generated formulas in Salesforce are reshaping how we approach automation. 1. Trend – Salesforce has made Einstein AI-generated flow formulas generally available. – This trend is part of a broader movement towards AI-driven automation in CRM systems. 2. Insight – Einstein can now assist in creating flow formulas, streamlining process automation. – This functionality offers…

  • #SalesforceSpring25 – Use Agentforce with Your Gmail Integration

    Discover the new synergy between Gmail and Salesforce: Agentforce integration is here to redefine efficiency. 1. Industry Trend – The integration of communication tools with CRM systems is a growing trend. – Businesses aim to streamline workflows and enhance productivity through seamless integrations. 2. Salesforce-Specific Insight – With the Spring ’25 release, Salesforce introduces Agentforce…

  • Why Do Salesforce Data Cloud Implementations Fail? | Salesforce Ben

    Here’s an untold truth about Salesforce Data Cloud implementations: many actually fail. 1. Common Issues – Misalignment between business goals and Salesforce features. – Insufficient change management strategies. 2. Impact on Salesforce Professionals – Professionals may face increased workloads and stress. – Misaligned projects can lead to inefficient use of resources. 3. Considerations for Architects…

  • An Admin’s Guide to Debug Logs in Salesforce | Salesforce Ben

    Debugging in Salesforce is often overlooked, yet it’s a critical skill for maintaining system health. 1. Understand Debug Logs – Debug logs in Salesforce capture system events, making it easier to trace issues. – They include information about database changes, HTTP requests, and Apex code execution. 2. Key Areas for Salesforce Professionals – Identify which…

  • How Salesforce Secures Lightning Performance Gains by Preventing Regressions

    Here’s what Salesforce developers might be missing: the proactive measures Salesforce takes to ensure Lightning’s performance remains robust. 1. Trend – Salesforce is focused on maintaining and boosting Lightning’s performance. – This is done by preventing regressions that could slow down the platform. 2. Insight – Salesforce uses automated performance testing to detect potential issues…

  • What Role Does AI Play in Consulting and Salesforce Admin Work? – Salesforce Admins

    AI is reshaping the way Salesforce admins and consultants operate, offering unprecedented capabilities to streamline processes and enhance decision-making. 1. Industry Trend – AI integration is becoming a cornerstone in consulting and Salesforce administration. – Businesses are leveraging AI to automate repetitive tasks and gain insights from data. 2. Salesforce-Specific Insights – AI tools like…