In this post, we’ll cover the lessons learned while delivering Salesforce training in Spanish, specifically Account Engagement (Pardot …
Lessons Learned While Delivering Salesforce Training in Spanish:
1. Lean heavily on pre-promotion:
– Use a form to gauge interest and get people to register early.
2. Reach out to your community:
– Seek advice and support from people in your network who have relevant experience.
– Engage with others who can offer advice, introduce you to new contacts, or help promote your efforts.
3. Optimize your course content:
– Use resources from Salesforce, such as study guides and documentation, to structure your training course and focus on passing the certification exam.
4. Encourage student engagement:
– Foster conversations and discussions among students to help them relate the material to their own experiences.
– Maintain a sense of humor and adapt to challenges, especially when dealing with language differences.
5. Send plenty of reminders:
– Send reminders close to the webinar start time to ensure attendance.
– Be patient and understanding if attendance numbers fluctuate.
6. On-Demand:
– Provide course materials, such as slides and recordings, to students at the end of each week to allow for review and accommodate busy schedules.
Changes for future Salesforce training in Spanish:
– Consider offering in-person training for more personalized support.
– Collaborate with other experts to bring diverse experiences to the classroom.
– Extend the promotion period to reach a wider audience.
– Continue supporting Spanish and English speakers on the Salesforce platform.
Note: The article also includes information about marketing-focused Salesforce training courses available through the author’s organization.
You can read it here: https://sfdc.blog/uOcqP
Source from thespotforpardot(dot)com