Salesforce
-
#SalesforceSummer25 – Add “Close Case” Button to the Case Record Page
Salesforce’s new Summer ’25 feature is set to redefine how you handle case management. 1. Emerging Feature – Salesforce introduces the “Close Case” button directly to the Case Record page. – Previously, closing a case required multiple steps; this button streamlines the process. 2. Salesforce-Specific Insights – Simplifies the user experience for service agents. –…
-
Use Metadata To Empower Salesforce Agents – Salesforce Admins
Discover the hidden value of metadata in empowering Salesforce agents. 1. Industry Trend – Metadata is gaining traction as a critical element in enhancing Salesforce agent productivity. – Companies are increasingly leveraging metadata to streamline processes and improve data accuracy. 2. Salesforce-Specific Insights – Metadata helps in configuring applications without coding, making Salesforce more adaptable.…
-
Salesforce App Hijacked by Hackers: Google Reveals Data Exfiltration Exploit | Salesforce Ben
Here’s the hidden issue with Salesforce that no one tells non-tech managers. 1. Recent Security Threat – A fake Salesforce Data Loader app has been used by hackers to steal data from companies. – Google’s Threat Intelligence Group identified that the app tricked employees across Europe and the Americas. 2. Impact on Salesforce Professionals –…
-
#SalesforceSummer25 – Introducing AgentExchange – The New Marketplace for Ready-to-Use Agentforce AI Solutions
AgentForce AI is transforming how Salesforce teams operate, yet many are unaware of its potential impact. 1. Marketplace Launch – AgentExchange introduces a new platform for AI-driven solutions. – Focus is on ready-to-use applications tailored for Salesforce. 2. Salesforce Integration – Seamless integration with existing Salesforce systems. – Allows professionals to leverage AI without extensive…
-
6 Tips To Help You Troubleshoot Agentforce With Confidence – Salesforce Admins
Salesforce troubleshooting got you in a bind? Here’s how to solve it efficiently. 1. Common Agentforce Issues – Login difficulties often arise due to incorrect user credentials or browser issues. – Data syncing problems may occur due to integration errors with third-party apps. 2. Troubleshooting Techniques – Always check the user permissions and clear browser…
-
Top 7 Insights from SF Ben’s Mega Salesforce Admin Survey | Salesforce Ben
Salesforce Admins: The Unseen Pillars of Digital Transformation 1. AI’s Growing Role in Productivity – Over 71% of Salesforce Admins are leveraging AI tools to boost productivity. – Upskilling is crucial as AI continues to integrate into Salesforce’s core. 2. Increasing Complexity of Salesforce – 64.7% of admins note that Salesforce is becoming more complex.…
-
#SalesforceSummer25 – Add a Recall Path to a Flow Approval Process
Discover the game-changing potential of adding a recall path to a flow approval process in Salesforce. 1. Current Trend – There’s a rising focus on enabling more dynamic and responsive approval processes within Salesforce environments. – Businesses seek flexibility in their workflows to adapt to changing needs and ensure swift decision-making. 2. Salesforce Insight –…
-
Accelerate Automation With Summer ’25 Flow Features | Be Release Ready – Salesforce Admins
Get ready for the automation revolution in Salesforce! The Summer ’25 Flow features are set to change the game. 1. Automation Trend – Salesforce is amplifying its automation capabilities with new Flow features. – The focus is on making automation more accessible to organizations of all sizes. 2. Salesforce-Specific Insights – Enhanced flow orchestration allows…
-
#SalesforceSummer25 – New “File Upload Enhanced” Component in Screen Flow
The new Salesforce Summer ’25 release introduces a game-changing enhancement: the Enhanced File Upload component in Screen Flow. 1. Engage with the Trend – Salesforce Summer ’25 is transforming user interaction with an upgraded file upload feature. – This enhancement simplifies and streamlines file uploads within Screen Flow. 2. Key Areas for Salesforce Professionals –…
-
Security Intelligence Made Simple With Security Center 2.0 – Salesforce Admins
Introducing a streamlined approach to Salesforce security with Security Center 2.0 that could transform how organizations protect their data. 1. Industry Shift – Growing need for data protection and security intelligence in Salesforce. – Move towards integrating comprehensive security measures seamlessly into operations. 2. Salesforce Security Insights – Security Center 2.0 offers centralized control for…