Salesforce

  • #SalesforceSpring25 – Create Flow Formulas with Einstein (Generally Available)

    AI-generated formulas in Salesforce are reshaping how we approach automation. 1. Trend – Salesforce has made Einstein AI-generated flow formulas generally available. – This trend is part of a broader movement towards AI-driven automation in CRM systems. 2. Insight – Einstein can now assist in creating flow formulas, streamlining process automation. – This functionality offers…

  • #SalesforceSpring25 – Use Agentforce with Your Gmail Integration

    Discover the new synergy between Gmail and Salesforce: Agentforce integration is here to redefine efficiency. 1. Industry Trend – The integration of communication tools with CRM systems is a growing trend. – Businesses aim to streamline workflows and enhance productivity through seamless integrations. 2. Salesforce-Specific Insight – With the Spring ’25 release, Salesforce introduces Agentforce…

  • Why Do Salesforce Data Cloud Implementations Fail? | Salesforce Ben

    Here’s an untold truth about Salesforce Data Cloud implementations: many actually fail. 1. Common Issues – Misalignment between business goals and Salesforce features. – Insufficient change management strategies. 2. Impact on Salesforce Professionals – Professionals may face increased workloads and stress. – Misaligned projects can lead to inefficient use of resources. 3. Considerations for Architects…

  • An Admin’s Guide to Debug Logs in Salesforce | Salesforce Ben

    Debugging in Salesforce is often overlooked, yet it’s a critical skill for maintaining system health. 1. Understand Debug Logs – Debug logs in Salesforce capture system events, making it easier to trace issues. – They include information about database changes, HTTP requests, and Apex code execution. 2. Key Areas for Salesforce Professionals – Identify which…

  • How Salesforce Secures Lightning Performance Gains by Preventing Regressions

    Here’s what Salesforce developers might be missing: the proactive measures Salesforce takes to ensure Lightning’s performance remains robust. 1. Trend – Salesforce is focused on maintaining and boosting Lightning’s performance. – This is done by preventing regressions that could slow down the platform. 2. Insight – Salesforce uses automated performance testing to detect potential issues…

  • What Role Does AI Play in Consulting and Salesforce Admin Work? – Salesforce Admins

    AI is reshaping the way Salesforce admins and consultants operate, offering unprecedented capabilities to streamline processes and enhance decision-making. 1. Industry Trend – AI integration is becoming a cornerstone in consulting and Salesforce administration. – Businesses are leveraging AI to automate repetitive tasks and gain insights from data. 2. Salesforce-Specific Insights – AI tools like…

  • Tales of a Salesforce Migration: Challenges and Pitfalls to Avoid | Salesforce Ben

    Salesforce migrations can be a hidden minefield if not approached carefully. 1. Migration Challenges – Data integrity is often compromised during migration, leading to significant issues. – Proper stakeholder alignment is crucial but frequently overlooked. 2. Strategic Approach – Begin with a comprehensive data audit to ensure all information is clean and consistent. – Engage…

  • How to Combine Salesforce CPQ and Tags for Maximum Impact | Salesforce Ben

    Discover how Salesforce CPQ and Tags can transform your business operations for maximum impact. 1. Industry Trend – Salesforce CPQ (Configure, Price, Quote) is an increasingly essential tool for efficient sales processes. – The integration of Tags with Salesforce CPQ is gaining traction as a method to enhance organization and accessibility. 2. Salesforce Insights –…

  • Biggest TrailblazerDX ’25 Announcements: Everything in a Nutshell | Salesforce Ben

    Want to stay ahead in the Salesforce landscape? Check out these game-changing updates from TrailblazerDX ’25! 1. AI Integration – Salesforce is doubling down on AI with tools designed to boost efficiency. – Expect smarter, more predictive analytics that can redefine customer interactions. 2. Enhanced Developer Experience – New tools and features aim to simplify…

  • Enable OTP-Based User Authentication in Agentforce with MuleSoft

    Enhancing security is a top priority for Salesforce integrations, and OTP-based user authentication is becoming a game-changer in the industry. 1. Trend: OTP-Based Authentication – Growing emphasis on security and user authentication. – Demand for seamless integration of security protocols in Salesforce environments. 2. Insight: Salesforce & MuleSoft Integration – Leveraging MuleSoft to integrate OTP-based…