Salesforce

  • The Secret to Building Dynamic Portals With Real-Time Salesforce Sync  | Salesforce Ben

    Here’s the secret to building dynamic portals with real-time Salesforce sync that can transform client interactions! 1. Current Trend: – Real-time data syncing is crucial for enhancing customer engagement. – Portals with dynamic capabilities are gaining traction for their efficiency. 2. Salesforce-Specific Insights: – Dynamic portals streamline processes by providing up-to-date information. – Real-time sync…

  • #SalesforceSummer25 – Add/Remove User Permissions Faster in the Permission Set Summary

    Here’s how you can drastically reduce the time spent managing user permissions in Salesforce. 1. Current Trend – Salesforce is continuously refining permission management with its latest updates. – The Summer ’25 release introduces faster ways to alter user permissions via Permission Set Summary. 2. Key Insight – This update enables mass addition or removal…

  • #SalesforceSummer25 – Easily Identify & Remove Relationships Before Deleting a Custom Object

    Discover how to streamline your data management in Salesforce with this smart update. 1. Problem – Deleting custom objects in Salesforce can be complex due to existing relationships. – Unresolved relationships may lead to errors and data inconsistencies. 2. Approach – The new feature in Salesforce Summer ’25 allows users to easily identify and remove…

  • #SalesforceSummer25 – Designate One Email Address to Send Report & Dashboard Subscription Notifications

    Here’s a game-changing feature coming up for Salesforce users: the ability to designate a single email address for report and dashboard subscription notifications. 1. Current Trend – Centralized communication is becoming crucial in organizations. – Salesforce’s new feature allows a single email address to receive all report/dashboard notifications. 2. Salesforce Insights – This update simplifies…

  • How Do Salesforce Flow Wait Elements Work? Use Cases, Examples, and Best Practices | Salesforce Ben

    Discover the underutilized power of Salesforce Flow Wait Elements that can transform your automation strategy. 1. Current Trend – Automation is increasingly becoming integral in Salesforce, with Flow Wait Elements playing a pivotal role. 2. Salesforce-Specific Insights – Wait Elements allow processes to pause until specific conditions are met, enhancing automation flexibility. – They enable…

  • Why Are Salesforce Technical Architects Being Undervalued in the Job Market? | Salesforce Ben

    The overlooked value of Salesforce Technical Architects can impact the efficiency and growth of your Salesforce ecosystem. 1. Industry Trend – Organizations often underestimate the strategic value of Salesforce Technical Architects. – This undervaluation is leading to skill mismatches and inefficiencies. 2. Salesforce-Specific Insights – Technical Architects are vital for bridging business goals with technical…

  • Your Insights Are Shaping the Future of Agentforce: Feedback From TDX ’25 – Salesforce Admins

    Discover how the future of Agentforce is being crafted by user insights. 1. Emerging Trend – Customer feedback is becoming the cornerstone of product development. – Salesforce is increasingly integrating user feedback to enhance Agentforce. 2. Insight for Salesforce Professionals – Listening to user feedback leads to more refined and efficient products. – The collaborative…

  • 25+ Salesforce UI Features to Implement in Every Org | Salesforce Ben

    Struggling to optimize your Salesforce user interface for maximum impact? 1. Current Trend: – With the ever-increasing importance of user experience, Salesforce UI features are pivotal to streamline workflows and enhance productivity. 2. Key Insights for Salesforce: – The utility bar provides quick access to frequently used tools, significantly improving navigation efficiency. – Dynamic forms…

  • Due Diligence and Monitoring of Third Parties With Salesforce | Salesforce Ben

    Unlocking the power of third-party integrations in Salesforce is like opening a treasure chest, but with hidden risks. 1. Trend: Growing reliance on third-party vendors – More businesses are integrating third-party services into Salesforce. – This trend brings efficiency but also introduces potential risks. 2. Insight: Salesforce’s role in managing third-party risks – Salesforce can…

  • Explore Salesforce Service Cloud’s Full Capabilities With My Service Journey | Salesforce Ben

    Discovering the untapped potential in Salesforce Service Cloud can redefine customer service experiences. 1. The Growing Demand for Exceptional Customer Service – Businesses are increasingly prioritizing superior customer support. – Salesforce Service Cloud is central to achieving these heightened customer expectations. 2. Key Features of Salesforce Service Cloud – My Service Journey is a pivotal…