A. Ruiz Content

Salesforce

  • The Service Process: A Deep Dive into Support With Salesforce | Salesforce Ben

    Did you know that the cornerstone of exceptional customer experience lies in a well-structured service process? 1. Customer Service Trend – The shift towards personalized customer support is more evident than ever. – Businesses are prioritizing seamless, efficient interactions to enhance customer satisfaction. 2. Salesforce-Specific Insights – Salesforce offers robust tools designed to optimize service…

  • #SalesforceSummer25 – Skip Email Verification for Trusted Domains

    Discover how Salesforce’s latest update could streamline your user experience. 1. Current Trend – Salesforce is set to release a feature in Summer ’25 allowing organizations to skip email verifications for trusted domains. – This change responds to feedback aiming to enhance user onboarding efficiency. 2. Salesforce Insights – The feature targets the reduction of…

  • #SalesforceSummer25 – Edit Object Permissions Directly from the Permission Set Summary

    Here’s the hidden efficiency boost in Salesforce that can streamline your administrative tasks. 1. Direct Editing of Object Permissions – Salesforce Summer ’25 introduces new functionality allowing direct edits to object permissions from the Permission Set Summary. – This enhancement simplifies the process of managing permissions, eliminating the need to navigate multiple screens. 2. Implications…

  • Building With Agentforce and Flow: A Developer’s Hackathon Experience – Salesforce Admins

    Here’s an insider tip: Developer hackathons are the secret playgrounds for innovation. 1. Industry Trend – Hackathons are becoming essential platforms where developers can explore new tools and techniques. – They’re not just for coding but for learning and enhancing skills with Salesforce products. 2. Salesforce-Specific Insights – Agentforce and Flow are pivotal for creating…

  • Dreamforce 2025 Call for Participation Is Now Open: All You Need to Know | Salesforce Ben

    Here’s a little-known fact: Your participation in Dreamforce 2025 could shape the future of Salesforce innovation! 1. Trend – Dreamforce 2025 is opening its doors for participation, inviting submissions from Salesforce enthusiasts worldwide. – This highlights a growing trend of community-driven innovation in the Salesforce ecosystem. 2. Insight – For Salesforce professionals, this is a…

  • The Dreamforce 2025 Call for Participation Is Now Open

    Want to showcase your Salesforce expertise at one of the year’s most significant events? Here’s your chance! 1. Current Trend – Dreamforce 2025 is gearing up, and the call for participation is now open. – This event is a key opportunity for Salesforce professionals to share insights on innovation and best practices. 2. Salesforce-Specific Insights…

  • The Dreamforce 2025 Admin Track Call for Participation Is Open! – Salesforce Admins

    Here’s the hidden opportunity in Dreamforce 2025 that Salesforce admins can’t afford to miss. 1. Current Trend – Dreamforce 2025 is gearing up to be a major event for Salesforce professionals, with a call for participation in the Admin Track. – The focus is on collaborative learning and sharing insights across the Salesforce community. 2.…

  • How Admins Can Bring the Agentforce Advantage to Slack – Salesforce Admins

    Discover how Salesforce Admins can supercharge Slack with the Agentforce advantage! 1. Integrating Salesforce with Slack – Leverage Slack’s communication features to enhance Salesforce capabilities. – Create efficient workflows by integrating these platforms for seamless data sharing. 2. Enhancing Team Collaboration – Use Slack to centralize communications, reducing the need for multiple emails. – Encourage…

  • Everything You Need Know About Salesforce Search | Salesforce Ben

    Here’s the hidden issue with Salesforce that no one tells non-tech managers. 1. Trend: The Rise of Advanced Search in Salesforce – Advanced search capabilities are increasingly a focus for Salesforce users. – This trend reflects a need for more precise data retrieval. 2. Insight: Power of Salesforce Search – Salesforce search tools are expanding,…

  • Optimize Your Salesforce Licensing Costs With Platform Licenses | Salesforce Ben

    Salesforce licensing costs could be draining more resources than you realize. 1. Licensing Strategy – Many organizations are not utilizing their Salesforce licenses efficiently. – The shift to platform licenses can significantly reduce costs while maintaining functionality. 2. Key Benefits for Salesforce Professionals – Platform licenses are often underutilized, offering a cheaper alternative for users…