Salesforce
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Prepare Your Data for Agentforce | How I Solved It – Salesforce Admins
Avoid the common pitfall of under-preparing data for Agentforce deployment. 1. Data Preparation Trend – Effective data preparation is crucial for ensuring a successful deployment of new Salesforce applications. – With Agentforce, thorough data readiness becomes even more essential. 2. Salesforce-Specific Insights – Salesforce professionals often face the challenge of integrating data efficiently into new…
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Revealing the 5 Most Challenging Tasks in Salesforce Administration | Salesforce Ben
If you’ve ever felt overwhelmed by the ever-growing expectations in Salesforce administration, you’re definitely in good company. 1. Complexities of Technical Debt – Technical debt is a prevalent issue due to multiple admins and rushed projects. – Impacts include messy automation and outdated fields, requiring extensive cleanup. 2. Integration Challenges – Integrations with external systems…
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#SalesforceSummer25 – Control the Creation of Connected App in Your Org
Is your Salesforce organization ready for the latest changes in app creation permissions? 1. Trend – Salesforce’s Summer ’25 update introduces a major shift in how connected apps are created. – Organizations can now control connected app creation, enhancing security and governance. 2. Insight – Salesforce professionals need to understand the implications of this change…
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Should Salesforce Admins Have a Say in Budget Decisions? | Salesforce Ben
Salesforce budget planning often overlooks a crucial player: the Salesforce Admin. These are the professionals who intimately understand the platform’s daily workings, yet only 3% have full budget control. It’s time for a change. 1. Current Trend in Salesforce Budgeting – Many companies have increased their Salesforce budgets recently. – Significant sums are spent, ranging…
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An Admin’s Toolkit for Debugging Declarative Issues in Salesforce | Salesforce Ben
Salesforce debugging can be a daunting task for admins, especially with intricate metadata and data complexities. Let’s dive into a toolkit that simplifies this process for declarative issues. 1. Analyze Metadata Issues – Utilize Setup Audit Trail to track metadata changes and pinpoint who made alterations. – Employ Event Monitoring to understand platform actions, enhancing…
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An Admin’s Methodology to Debugging Declarative Issues in Salesforce | Salesforce Ben
Here’s what Salesforce admins need to know about debugging declarative issues to maintain system integrity and trust. 1. Issue Definition – Create comprehensive bug tickets with details such as reporting user, environment, and replication steps to minimize confusion. – Use templates and require specific fields to ensure detailed and standardized reporting. – Encourage user training…
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#SalesforceSummer25 – Add “Close Case” Button to the Case Record Page
Salesforce’s new Summer ’25 feature is set to redefine how you handle case management. 1. Emerging Feature – Salesforce introduces the “Close Case” button directly to the Case Record page. – Previously, closing a case required multiple steps; this button streamlines the process. 2. Salesforce-Specific Insights – Simplifies the user experience for service agents. –…
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Use Metadata To Empower Salesforce Agents – Salesforce Admins
Discover the hidden value of metadata in empowering Salesforce agents. 1. Industry Trend – Metadata is gaining traction as a critical element in enhancing Salesforce agent productivity. – Companies are increasingly leveraging metadata to streamline processes and improve data accuracy. 2. Salesforce-Specific Insights – Metadata helps in configuring applications without coding, making Salesforce more adaptable.…
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Salesforce App Hijacked by Hackers: Google Reveals Data Exfiltration Exploit | Salesforce Ben
Here’s the hidden issue with Salesforce that no one tells non-tech managers. 1. Recent Security Threat – A fake Salesforce Data Loader app has been used by hackers to steal data from companies. – Google’s Threat Intelligence Group identified that the app tricked employees across Europe and the Americas. 2. Impact on Salesforce Professionals –…
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#SalesforceSummer25 – Introducing AgentExchange – The New Marketplace for Ready-to-Use Agentforce AI Solutions
AgentForce AI is transforming how Salesforce teams operate, yet many are unaware of its potential impact. 1. Marketplace Launch – AgentExchange introduces a new platform for AI-driven solutions. – Focus is on ready-to-use applications tailored for Salesforce. 2. Salesforce Integration – Seamless integration with existing Salesforce systems. – Allows professionals to leverage AI without extensive…