Salesforce

  • Step-by-Step Guide to Agentforce Data Library Using Files

    AgentForce is reshaping how Salesforce professionals manage files within organizations. 1. Current Trend: Centralization of Data – Salesforce users are increasingly centralizing data to enhance access and streamline processes. – AgentForce Data Library emerges as a key tool for this centralization. 2. Insight: AgentForce Data Library & Salesforce – It leverages Salesforce files for efficient…

  • The 7 Key Struggles of Salesforce Admins in 2025 | Salesforce Ben

    Salesforce Admins: the unsung heroes managing the intricate gears of the ecosystem. Yet, as we unravel their daily realities, it becomes clear they’re handling a lot more than meets the eye. 1. Data Management Challenges – Over 51% of admins find managing duplicate data a recurring, time-consuming task. – These duplicates can affect reporting, automation,…

  • #SalesforceSummer25 – Access External Data in Prompt Builder with External Objects

    Salesforce’s latest enhancement could change the game for data accessibility. 1. Trend – The integration of external data into Salesforce’s Prompt Builder is an emerging trend, driven by the need for seamless data access across systems. – This allows Salesforce users to leverage external objects without leaving their familiar environment. 2. Insight – By integrating…

  • Why Small Businesses Benefit From Agentforce Right Now – Salesforce Admins

    Discover the untapped potential of Agentforce for small businesses—an opportunity many are overlooking. 1. Current Trend in Small Businesses – Digital transformation is critical for small businesses to remain competitive. – Small enterprises often lack the resources for large-scale CRM solutions, making them seek cost-effective alternatives. 2. Salesforce-Specific Insights – Agentforce provides a tailor-made solution…

  • Configure, Price, Quote With AI-Powered Experience in Salesforce | Salesforce Ben

    Salesforce CPQ remains integral, but the shift to Revenue Cloud is transformative. Yet, real-time intelligence in quoting remains a gap. 1. Emerging Trend – Revenue Cloud integrates with Salesforce natively and offers scalability. – Current quoting workflows lack real-time data intelligence integration. 2. Key Insights for Salesforce Professionals – Sales reps struggle with disconnected tools…

  • Demo to Deployment: Engaging Stakeholders With Agentforce – Salesforce Admins

    Discover the top secret to stakeholder engagement: it’s all about collaboration with Salesforce’s Agentforce! 1. Trend in Stakeholder Engagement – Businesses are increasingly focusing on aligning their internal teams with stakeholder interests. – Salesforce’s Agentforce emerges as a critical tool for bridging these gaps. 2. Insight for Salesforce Professionals – Agentforce offers extensive capabilities to…

  • New Salesforce Partner Cloud: What Is It and How Can You Get Started?  | Salesforce Ben

    Here’s what’s transforming Salesforce partnerships! 1. Industry Trend – The escalating need for seamless collaboration with implementation partners and distributors. – Companies aim to offer specialized expertise and enter new markets efficiently. 2. Salesforce-Specific Insights – Salesforce introduces Partner Cloud, a comprehensive solution to bolster partner ecosystems. – Includes three main components: Partner Relationship Management…

  • 10 Sales KPIs to Track in Salesforce | Salesforce Ben

    When it comes to optimizing sales performance in Salesforce, are you tracking the right KPIs? 1. Understand Current Trends – The spotlight is on revenue-focused KPIs to determine if sales teams are hitting targets. – KPIs act as benchmarks for performance alignment with business goals. 2. Key Salesforce Insights – KPIs like Open Pipeline, Closing…

  • Easy to Use Address, Email, and Phone Validation for Salesforce | Salesforce Ben

    Salesforce professionals, here’s a revelation: Is your CRM data truly accurate? 1. Streamlining Validation in Salesforce – Incorporate tools like Loqate to verify addresses, emails, and phone numbers directly within Salesforce. – Real-time validation helps in maintaining reliable contact information across various standard and custom objects. 2. Key Features of Loqate for Salesforce – Allows…

  • From Pillars to Lakes: Using Data Cloud As Your Source of Truth – Salesforce Admins

    Data lakes are revolutionizing the Salesforce landscape, offering a more flexible approach to data management. 1. Industry Shift – Traditional data management methods are giving way to data lakes for enhanced scalability. – Data lakes allow for the integration of diverse data types, optimizing data accessibility. 2. Salesforce-Specific Insights – Data Cloud as a central…