Share this article…Earlier this month, Salesforce announced that customers can use Data Cloud, for free (for up to 10,000 unified profiles). This is what’s known as a zero dollar SKU – in other words, a Salesforce product line that doesn’t incur any costs. September 19th… Read More …
Here are highlights from article Your First Steps to Enable Salesforce Data Cloud | Salesforce Ben
1. Prerequisites for enabling Data Cloud:
– Data Cloud is currently only available for orgs located in North America and EMEA.
– Must be a Sales Cloud or Service Cloud customer on Enterprise edition or above.
– Data Cloud can only be activated in production orgs, not Sandboxes.
– Provision Data Cloud through the “Your Account” section of your org.
2. Understanding what Data Cloud does:
– Data Cloud combines data points from various sources, including demographic and behavioral data.
– It does not merge records but generates segments that can be activated in Salesforce.
3. Who can use Data Cloud for free:
– Sales Cloud or Service Cloud customers on Enterprise edition or above.
– Must have the necessary permissions and access to activate Data Cloud.
4. Use cases and purposes of Data Cloud:
– Data Cloud can be used to analyze and leverage customer data for various purposes, such as mobile app engagement, e-commerce purchases, and customer support cases.
– It helps create unified profiles by combining different data points.
5. Limitations of the free version of Data Cloud:
– The free version of Data Cloud is limited to 10,000 unified profiles.
– Access to additional features and capabilities requires upgrading to a paid version of Data Cloud.
You can read it here: https://sfdc.blog/gXdWe
Source from salesforceben(dot)com