Salesforce professionals, understanding the importance of diversity in technology is crucial for creating inclusive products and teams. The following key areas from a recent deep dive with Kat Holmes and Josh Birk highlight how we can unlock diversity in the tech industry.
1. **The Foundation of Inclusive Design**:
– Inclusive design is not about designing for all; it’s about designing for each.
– It requires recognizing exclusion and understanding that disability is a mismatched interaction between a person and their environment.
2. **The Mismatched Interactions Theory**:
– Considering mismatches can lead to innovations; design that works well for people with disabilities often ends up being more universally accessible.
– By solving for one, we extend the benefits to many – a concept known as the “curb-cut effect.”
3. **The Role of Leadership in Fostering Diversity**:
– Leaders must be intentional about including diverse perspectives and recognize that this diversity drives better outcomes.
– Creating a culture of belonging requires active effort, not just well-meaning intentions.
4. **Systems of Equity in Design and Development**:
– Equity in design means going beyond checking boxes; it’s about meaningful engagement with diverse groups.
– Systemic change involves examining and altering processes to ensure accessibility and inclusivity from the outset.
5. **Tools and Resources for Inclusive Practices**:
– Salesforce offers tools like the Inclusive Design Checklist to help guide the creation of products and solutions.
– Continuous learning and the adoption of inclusive practices are essential for staying ahead in a constantly evolving tech landscape.
These insights serve as a reminder that diversity and inclusion are not just moral imperatives but also critical business strategies. Engaging with these principles can lead to more creative solutions and a more representative tech industry.
You can read it here: https://sfdc.blog/TAvdD
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