Share this article…Salesforce Energy & Utilities Cloud is a dynamic management platform for all things in the energy landscape. Organizations can benefit from its personalized service, unified customer data, and business agility, and customers can benefit from a consistent customer journey, no matter what their… Read More …
1. Benefits of Salesforce Energy & Utilities Cloud:
– Personalized service and apps based on customer data
– AI-driven personalization of customer journeys
– Offering the latest infrastructure, products, and services
– Data-driven tools for faster quotes and rates
– Support for energy program adoption and goals
– Transparency about sustainable energy choices
– Improved data management and safe field operations
– Digital tools for worker safety, training, and upskilling
– Smarter, data-driven interactions
– Management of partner and stakeholder relationships
– Improved plant efficiency and reduced maintenance costs
2. Advantages of using Salesforce Energy & Utilities Cloud:
– Addresses industry challenges and considerations related to sustainable practices, decentralization, grid modernization, and energy storage
– Utilizes AI for predicting demand, optimizing grid performance, and detecting outages
– Connects consumers, prosumers, and energy companies through digital platforms
– Tailored to the unique needs of energy organizations
3. Testimony from ENGIE, a global energy company, showcasing the benefits of Salesforce Energy & Utilities Cloud in delivering the best results.
4. The importance of customer satisfaction in the energy industry and how Energy & Utilities Cloud helps achieve it through personalized service, AI-driven personalization, and transparency about sustainable energy choices.
5. The role of Energy & Utilities Cloud in improving data management, ensuring worker safety, managing partner and stakeholder relationships, and enhancing plant efficiency and maintenance costs in energy organizations.
You can read it here: https://sfdc.blog/HuEWx
Source from salesforceben-dot-com