Streamline your support or sales workflows (for both internal and external users) by controlling every aspect of your Salesforce and Jira integration. Highlights With so many applications to choose from nowadays, it should come as no surprise that the different tasks teams are working on could be managed on different platforms. While using Salesforce as …
Here are highlights from article Supercharge Productivity With a Tailored Salesforce and Jira Integration [In-Depth Overview] | Salesforce Ben
1. Full transparency with bi-directional sync:
– Syncs data to and from Salesforce and Jira
– Ensures transparency between the two platforms
2. Tailored Jira project-based integrations:
– Custom integrations for both Standard or Custom Salesforce Objects
– Enhances productivity for development teams using Jira
3. Jira compatibility for internal teams:
– Allows for faster resolution using multiple Jira platforms or Salesforce Clouds
– Improves collaboration between teams
4. Reporting on team performance and activity:
– Easily track performance and activity on Salesforce or Jira
– Provides insights into team productivity
5. Configuration, Objects, and Field Mapping:
– Control the integration through the Admin Setting page in the Sinergify app
– Link Jira instances, map Salesforce Objects, and control sync settings
– Set up field mapping and define sync targets (Jira, Salesforce, or bi-directional)
– Create Validation Rules to check record data before syncing with Jira.
You can read it here: https://sfdc.blog/wBtmQ
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