Strengthening Our Feedback Loops: IdeaExchange + Generative AI – Salesforce Admins

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Salesforce is piloting some new feedback engagements on Generative AI over the coming months. Learn more in this blog post …

1. Strengthening Feedback Loops with IdeaExchange and Generative AI:
– Generative AI has gained significant adoption and is seen as transformative in solving complex problems.
– Salesforce Admins are re-evaluating their connection with the community to provide more visibility into roadmaps and opportunities to work with product teams.
– Feedback from the community on the IdeaExchange forum has been acknowledged, and new engagement methods are being piloted.

2. Trailblazer Roadmap Reviews:
– Product managers will host roadmap review sessions to gather feedback on product priorities, including generative AI.

3. Trailblazer GPT Slack Community:
– A dedicated Slack channel will be created to bring together product managers, researchers, UX designers, and the community to collaborate on enabling work with generative AI.

4. New Generative AI Category on IdeaExchange:
– A generative AI category has been added to the IdeaExchange to capture ideas from the community.

5. Additional IdeaExchange Updates:
– Feedback from the Trailblazer community is being reviewed, and the roadmap will be adjusted to address this feedback with new tools and features.
– This approach is not a shift away from sessions like True to the Core but a new way to engage the community in roadmap planning initiatives.

You can read it here: https://sfdc.blog/KFMcw

Source from admin-dot-salesforce-dot-com

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