Master strategic Slack channel management for Salesforce Admins. Elevate collaboration effortlessly …
Here are highlights from article Strategic Slack Channel Management for Salesforce Admins – Salesforce Admins
1. Plan your channel:
– Take time to plan before creating a project Slack channel
– Follow the naming structure of your organization for channels
– Fill out the description of the channel
– Organize the bookmarks bar with key documents and links
2. Set up workflows to help direct traffic:
– Think about common, repetitive tasks that the group or project could run into
– Establish workflows for questions and document reviews
– Simplify processes, reduce visual clutter, and enhance collaboration
3. Remember, pins are your friend:
– Pin important posts to serve as milestone markers
– Be thoughtful about which posts should be pinned and which should not
4. Foster engagement through active participation:
– Encourage members to actively participate in discussions and share ideas
– Respond to messages in a timely manner to keep conversations flowing
– Initiate conversations and ask questions to spark engagement
5. Utilize integrations and apps to enhance productivity:
– Leverage integrations with other tools to streamline workflows
– Explore and use apps that can add additional functionality to Slack
– Take advantage of features like reminders and notifications to stay organized and productive.
You can read it here: https://sfdc.blog/jkklG
Source from admin(dot)salesforce(dot)com