Learn how to think about security and AI as a Salesforce Admin …
Here are highlights from article Security + AI Basics for Salesforce Admins – Salesforce Admins
1. User access and usage:
– Develop a policy to prevent users from sharing sensitive data from Salesforce with external AI tools.
– Partner with legal department to create a company policy to protect company data.
– Treat anything generated with external AI tools as untrusted.
2. Salesforce AI products:
– Salesforce has a built-in trust layer for AI products to ensure data security.
– Trust layer protects personally identifiable information and prohibits certain actions.
– Clean and classify data to determine levels of protection and access for AI.
3. Admin skills:
– Focus on personal strategy for security AI.
– Stay updated with AI advancements and best practices.
– Continuously improve skills to effectively manage AI products.
4. Enablement:
– Utilize Salesforce resources, such as World Tour keynotes, to learn about the latest AI innovations.
– Engage with Salesforce community and participate in discussions to gain insights.
– Take advantage of available training and certification programs to enhance AI skills.
5. Collaboration:
– Work closely with legal and security teams to shape AI strategy.
– Collaborate with colleagues and departments to establish policies and best practices.
– Foster a culture of responsible and transparent AI usage within the organization.
You can read it here: https://sfdc.blog/LNeXU
Source from admin(dot)salesforce(dot)com