Here’s the hidden issue with Salesforce that no one tells non-tech managers: distinguishing between UX and Strategy Designers.
1. Trend in Salesforce Design Roles
– Salesforce’s growth demands UX and Strategy Designers.
– Both roles enhance customer experiences but with different focuses.
2. Key Insights for Salesforce Professionals
– UX Designers focus on user-centered interfaces and seamless interactions.
– Strategy Designers align Salesforce solutions with business objectives.
3. Depth of Role Implications
– UX Designers need visual design expertise and user research skills.
– Strategy Designers require strategic thinking and business alignment capabilities.
4. Execution: Recommendations for Aspiring Designers
– For UX Design: Strong skills in tools like Figma; keen focus on user journeys.
– For Strategy Design: Emphasize strategic planning and stakeholder collaboration.
Salesforce technical debt can significantly hinder business growth if unmanaged. UX and Strategy Designers must work together to ensure solutions are both user-friendly and strategically aligned, reducing technical debt and maximizing ROI.
As Salesforce professionals, understanding these roles can guide career paths and improve organizational impact. Balancing UX design with strategic alignment is key to leveraging Salesforce effectively.
You can read it here: https://sfdc.blog/VcFnV
Source from salesforceben(dot)com