Replay: Building Einstein for Flow with Ajaay Ravi – Salesforce Admins

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Discover how Salesforce is leveraging AI, GPT technology in Einstein for Flow to simplify complex tasks for admins. Listen now …

Here are highlights from article Replay: Building Einstein for Flow with Ajaay Ravi – Salesforce Admins

Key Takeaways from the Salesforce Admins Podcast:

1. AI Training:
– AI models require training using high-quality data.
– Concepts like “furniture style” can be broken down into tags to train the AI.
– Tagged images are used to teach the AI broader concepts, such as “Bohemian.”

2. Einstein for Flow:
– Ajaay has been building Einstein for Flow at Salesforce.
– The goal is to create a tool that automates the process of building flows based on user descriptions.
– Experienced Flow users can leverage Einstein for Flow to eliminate steps and work faster.
– It can also help newer users unlock the full potential of the platform.

3. Learning Process:
– Einstein for Flow needs time to learn and improve.
– Currently focused on building simple flows with minimal decision elements.
– Feedback from test users is crucial for further development.

4. Getting Ready for Einstein for Flow:
– A good prompt is important for using Einstein for Flow effectively.
– Admins should prepare by understanding their business processes and desired automation outcomes.
– The tool can help automate repetitive tasks and improve efficiency.

5. AI’s Potential:
– AI has the ability to “hallucinate” or generate new solutions based on learned patterns.
– AI can be a powerful tool for admins to enhance their workflows and decision-making processes.

You can read it here: https://sfdc.blog/Qetjv

Source from admin(dot)salesforce(dot)com

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