• 13 Hottest Salesforce Summer ‘25 Features for Admins | Salesforce Ben

    Here’s what’s reshaping Salesforce’s landscape: the Summer ’25 features are here, and they’re a game-changer for admins. 1. Automation and Efficiency – Enhanced automation tools are paving the way for more streamlined processes. – The introduction of dynamic forms and components boosts user interaction and experience. 2. Security Enhancements – New security features such as…

  • Supercharge DevOps with Built-In Testing and Quality Gates

    Supercharge your DevOps strategy with built-in testing and quality gates to ensure streamlined and efficient deployments. 1. Trend – DevOps is being revolutionized by integrating testing and quality gates directly into the CI/CD pipeline. – This integration is aimed at enhancing code quality and reducing deployment failures. 2. Insight – Implementing built-in testing enables early…

  • Salesforce Personalization vs. Marketing Cloud Personalization: Key Differences Explained | Salesforce Ben

    Discover the crucial distinction between Salesforce Personalization and Marketing Cloud Personalization that could transform your strategy. 1. Trend: The growing importance of personalized customer experiences. – As businesses aim for deeper customer engagement, personalization has become a pivotal strategy. – Salesforce offers two key tools: Salesforce Personalization and Marketing Cloud Personalization. 2. Insight: Understanding the…

  • Agentforce for Salesforce Help: 6-Month Review and What’s Improved | Salesforce Ben

    Here’s why Agentforce is transforming your Salesforce experience. 1. Six-Month Review of Agentforce – Agentforce has undergone extensive improvements over the past six months, delivering more value to users. – Key updates include enhanced integration capabilities and improved user interface designs for better usability. 2. Enhanced Integration Capabilities – New features allow for more seamless…

  • Deploy Agentforce Agents in Slack

    Discover how you can integrate Salesforce seamlessly with Slack to boost team productivity! 1. Integration Trend – The rise of collaborative platforms like Slack in workplace environments. – Demand for integrating tools to streamline communication and operations. 2. Salesforce-Slack Insights – Salesforce’s Agentforce agents can now be deployed within Slack. – This integration allows Salesforce…

  • 6 New Ways for Admins To Strengthen Data Management and Security With Own Products – Salesforce Admins

    Discover the untapped potential of data management and security in Salesforce. 1. Trend: Data management and security are now top priorities for Salesforce admins. – Increased focus on privacy and compliance. – Growing importance of safeguarding customer data. 2. Insight: Salesforce is introducing new tools and features to enhance data security. – Enhanced encryption options.…

  • Unlocked Packages in Salesforce: A Comprehensive Guide for Developers  | Salesforce Ben

    Here’s the critical shift in Salesforce development: Unlocked Packages are redefining how developers manage and deploy metadata. 1. Trend: Rise of Unlocked Packages – Unlocked Packages are gaining traction as they offer flexibility for developers. – They enable modular deployment, making it easier to manage changes. 2. Insight: Salesforce-Specific Insights – Developers can break down…

  • 4 Real-World Use Cases for Multi-Language Support in Salesforce Screen Flows  | Salesforce Ben

    Salesforce Screen Flows can transform customer interactions across diverse linguistic landscapes. But how does multi-language support truly benefit businesses? 1. Industry Trend – Companies are globalizing, necessitating support for multiple languages in their processes. – Understanding customer needs in their native language enhances satisfaction. 2. Salesforce Insight – Salesforce Screen Flows can be configured to…

  • Agentforce Variables: A New Way to Structure Agent Memory

    Here’s the hidden issue with Salesforce that no one tells non-tech managers. 1. Emerging Trend – Salesforce is moving towards more advanced AI-driven features. – The recent introduction of AgentForce Variables is a major step. 2. Key Insight for Salesforce Professionals – AgentForce Variables are designed to structure agent memory better. – This feature supports…

  • Level Up: The Admin’s Action Plan for Thriving in the Agentforce Era – Salesforce Admins

    Are your Salesforce skills ready for the Agentforce Era? 1. Industry Trend – The shift towards the Agentforce Era is reshaping how Salesforce admins function. – Enhanced focus on automation and AI integration is a key driver. 2. Salesforce-Specific Insights – Admins need to increase proficiency in AI use within Salesforce. – Leveraging automation tools…