Share this article…Want to increase your sales team’s productivity like never before? Then you’ve come to the right place. From seamless follow-up mechanism, to easy record access, to knowing exactly what to do (and when) in Salesforce, Sales Engagement is a one-stop-shop for all your… Read More …
Here are highlights from article Meet Salesforce Sales Engagement | Salesforce Ben
1. What is Sales Engagement?
– Sales Engagement helps reps sell faster and more efficiently by structuring tasks, automating repetitive jobs, and delivering key insights.
– It focuses on virtual selling and streamlines the entire sales process.
2. Features of Sales Engagement:
– Lightning Sales Console
– Inbox Mobile App
– Buyer Assistant
– Sales Cadences
– Automated Actions
– Work Queue
– Einstein Activity Capture
– Einstein Conversation Insights
– Sales Dialer (optional)
3. Setting up Sales Engagement:
– Setting up Sales Engagement is simple through the guided, step-by-step interface.
– Everything from email behavior preferences to automations and permissions can be set under the Sales Engagement Settings page in Setup.
4. Buyer Assistant (Beta):
– Buyer Assistant is available as an open beta feature within Sales Engagement.
– It is a web bot that connects with prospects on your website, accelerating lead time and providing prospects with the right information.
5. Sales Cloud Everywhere:
– Sales Cloud Everywhere is a Salesforce Chrome Extension that allows users to interact with and take action on Salesforce records while navigating the web.
– It includes a to-do list, workspaces for sorting and modifying records, and the ability to create customized labels and tasks.
You can read it here: https://sfdc.blog/fMiyg
Source from salesforceben(dot)com