Navigating the complexities of implementing multilingual support in Salesforce Experience Cloud can be daunting. If you’re responsible for creating a site that serves a diverse audience, understanding key areas of focus is crucial. Below are five pivotal elements to consider when adding multiple languages to your Salesforce Experience Cloud site.
1. Leveraging Experience Builder
– Use the built-in Experience Builder for adding new languages.
– Customize labels, buttons, and other components for each language.
– Preview the site as users will see it in different languages.
2. Managing Language Settings
– Define the default language and additional languages.
– Ensure language switcher component is available for users to select their preferred language.
– Configure the site to automatically detect and switch to the user’s browser language settings.
3. Understanding Translation Workbench
– Utilize the Translation Workbench to manage translations across the platform.
– Keep track of which custom labels and other metadata need translation.
– Assign translators and maintain a glossary for consistency.
4. Handling User-Generated Content
– Consider how to translate user-generated content, which is not handled by the built-in translation features.
– Research third-party translation services or community-driven translation approaches.
– Implement moderation workflows to maintain content quality in all languages.
5. Preparing for SEO in Multiple Languages
– Develop an SEO strategy for multilingual content to ensure visibility in search engines.
– Use hreflang tags to signal content language versions to search engines.
– Optimize your site structure and URLs for language-specific search optimization.
By focusing on these key areas, you can significantly enhance the user experience on your Salesforce Experience Cloud site, ensuring that all visitors, regardless of language, have a seamless and inclusive experience.
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Source from salesforceben(dot)com