Stay ahead in the Salesforce game by leveraging the latest feature enhancements. One such update is the capacity to invoke Prompt Templates from Flow, Apex, or the REST API. This new ability allows for more dynamic and interactive user experiences. Here’s a breakdown of the 5 key areas to focus on:
– Prompt Templates
. Define reusable prompts in Salesforce to standardize user interactions
. Customize prompts with variables for dynamic content
. Enhance user experience by providing guided interactions
– Invocation from Flow
. Trigger Prompt Templates directly within a Flow
. Use the ‘Prompt’ action to initiate user prompts seamlessly
. Pass input variables to tailor the prompts to the Flow’s context
– Invocation from Apex
. Invoke Prompt Templates from Apex code for more complex scenarios
. Utilize the ‘PromptTemplate’ Apex class to manage prompts programmatically
. Benefit from the flexibility of Apex to create highly customized prompt logic
– Invocation via REST API
. Integrate external applications by invoking prompts through the Salesforce REST API
. Ensure consistent user experience across different platforms and services
. Leverage the power of Salesforce’s RESTful architecture for broad compatibility
– Key Considerations
. Understand the permissions required for users to interact with prompts
. Ensure that prompts are designed with user experience in mind for optimal interaction
. Keep scalability and maintenance in mind when creating Prompt Templates
Harness these developments to build more engaging and interactive Salesforce applications. By integrating prompts into your workflows, you can guide users through complex processes, improving usability and satisfaction.
You can read it here: https://sfdc.blog/zhfBn
Source from developer(dot)salesforce(dot)com