Prompt Builder is the latest generative AI technology designed for Salesforce Admins to easily create AI-powered experiences without code. Learn more …
Here are highlights from article Introducing Prompt Builder: Supercharge Every Workflow with Trusted AI Prompts – Salesforce Admins
1. Introduction of Prompt Builder:
– Prompt Builder is a generative AI technology designed for Salesforce Admins.
– It allows admins to easily create AI-powered experiences without code.
– Prompt Builder is the first low-code prompt management tool.
2. Challenges of prompt engineering for businesses:
– Adding business context to obtain effective outputs is difficult without manually entering data into the algorithm.
– Protecting customer data and internal IP is a concern.
– Manual swivel chair between AI and work is time-consuming.
3. Features of Prompt Builder:
– Allows admins to build, test, and fine-tune AI prompts within the Einstein Trust Layer.
– Masks sensitive information and limits bias and toxicity.
– Grounds AI prompts with dynamic CRM data using Merge fields and Flow for complex logic.
– Enables prompted actions across Salesforce Customer 360 on desktop and mobile.
4. Benefits for admins:
– Prompt Builder turns admins into prompt engineers, allowing them to focus on building embedded AI experiences.
– Admins can add and enrich prompts better than anyone else.
– Admins are empowered to lead in the AI revolution.
5. Use cases and availability:
– Email Generation: Admins can create prompts to automatically generate emails with business context from CRM data.
– Field Generation: Admins can use generative AI to auto-generate summaries or descriptions for fields in Salesforce records.
– Prompt Builder will be available in a closed, paid pilot in the October Winter ’24 Release.
You can read it here: https://sfdc.blog/oSZDv
Source from admin(dot)salesforce(dot)com