Learn how you can build solutions by integrating siloed systems with Data Cloud to connect and unify all of your data. Plus, learn how to keep your org data clean …
Here are highlights from article Integrate with Data Cloud and Keep Your Org Data Clean – Salesforce Admins
1. What is Data Cloud?
– Hyperscaled data platform that stores data from various systems with Salesforce using a data lake architecture.
– Provides real-time access to harmonized data across the entire Customer 360.
– Free Data Cloud account announced for customers of Unlimited and Enterprise Editions.
2. Connecting and ingesting data into Data Cloud.
– Connect data and ingest it into Data Cloud through a Data Cloud data stream.
– Map data from external systems to associated fields in Salesforce.
– Data Cloud harmonizes data from these streams to keep external systems and Salesforce up to date.
3. Using Data Cloud data in automated processes.
– Data Cloud objects can be used in automation to make informed, real-time decisions.
– Data Cloud objects can be referenced in automation using a Get Records element.
– Data Cloud-triggered flows can automate processes based on changes to Data Cloud objects.
4. Considerations for using Data Cloud-triggered flows.
– Data Cloud-triggered flows are similar to record-triggered flows for Salesforce object record changes.
– Currently, there is no ability to test Data Cloud-triggered flows in a sandbox before deploying them in production.
– It is recommended to build and test automations in a sandbox first before deploying to production.
5. Preparing the org for AI.
– AI innovations like Einstein can change the way companies manage customer relationships.
– AI requires clean and unified data.
– Implement data cleanliness best practices to prepare the org for AI.
You can read it here: https://sfdc.blog/jXIJL
Source from admin(dot)salesforce(dot)com