Share this article…User performance is one of the most underrated yet important metrics for any platform or software delivery project. It can be summarized as the measure of “how well users can complete tasks and achieve outcomes in the technology”. Accessibility and usability can be… Read More …
1. Accessibility and usability are important considerations in improving user performance in Salesforce.
– Accessibility refers to the ease of obtaining or using a technology, including for people with disabilities.
– Embracing assistive technology and best practices from electronic performance support systems (EPSS) can improve accessibility.
– Salesforce has prioritized accessibility and design in their products, with dedicated components, standards, and best practices.
2. Strategy and design play a crucial role in creating user-friendly components for improved user performance.
– Salesforce advocates for web accessibility design and inclusive design.
– Inclusive design focuses on building for all users, regardless of their characteristics.
– Websites have their own standards for accessibility, including best practices for colors, text, and grouping.
3. Colors and text are important elements to consider for user performance.
– Establishing a color palette that meets the brand image of the enterprise is recommended.
– Pairing color with another design indicator can account for color blindness.
– Consistency in font style and sizing is important for text in Salesforce solutions.
4. Salesforce Kinetics and Salesforce Lightning Design System are tools for creating accessible user experiences.
– Responsiveness and motion design are key elements of accessible user experiences.
– Salesforce Kinetics provides best practices for creating responsive user experiences.
– Salesforce Lightning Design System is a design system that promotes accessibility and usability.
5. The future of accessible user experiences involves responsiveness and motion design.
– Responsiveness refers to how the software feels to use, such as the clickability of buttons and the transitions between pages.
– Motion design is used to elicit responsive interactions, such as success toasts on form submissions.
– Salesforce is actively working towards creating responsive user experiences through initiatives like Salesforce Kinetics.
You can read it here: https://sfdc.blog/EIOup
Source from salesforceben(dot)com