Get ready for the AI revolution in Salesforce! Learn crucial steps to future-proof your org in this expert blog. Watch the full presentation for in-depth guidance …
Here are highlights from article How to Prepare Your Org for an AI-Driven Future – Salesforce Admins
1. Importance of preparing for the AI revolution:
– AI is evolving rapidly and organizations need to be prepared to feed it with proper data.
– Admins can prioritize activities to maintain the health of their orgs and benefit from potential revenue and productivity increases.
2. Introduction to generative AI:
– Generative AI can be used to generate content such as text, translations, images, and answering questions.
– Salesforce has been incorporating AI since 2014, with recent innovations like Einstein GPT and Slack GPT powered by generative AI.
3. Crawl phase:
– Start by familiarizing yourself with AI through resources on Trailhead, such as Generative AI Basics and Responsible Creation of Artificial Intelligence.
– Build confidence, become an advocate, and think about how AI can help your business.
4. Get AI Associate certified:
– Once you have a good foundational skill set, consider becoming a Certified AI Associate to showcase your knowledge and skills.
– The exam guide provides information on costs, passing score, and topics covered.
5. Follow the trail:
– Master the basics of AI by following a three-step guide:
– Start by learning the terminology on Trailhead.
– Connect the dots to your business cases, role, learning path, and industry.
– Advocate for AI within your business and think about its potential benefits.
You can read it here: https://sfdc.blog/WETLu
Source from admin(dot)salesforce(dot)com