Here’s the hidden issue with Salesforce that no one tells non-tech managers.
1. Digital Transformation Failure Rates
– Forbes and McKinsey report alarmingly high failure rates in tech projects.
– Up to 70% of digital transformation efforts fail to improve corporate performance.
– Such failures often lack attention to intangible skills, not technical expertise.
2. Evaluating Salesforce Partners
– Certifications alone don’t guarantee project success.
– It’s crucial to assess soft skills, leadership, and change management capabilities.
– A partner must have programs to nurture these skills, beyond what Trailhead offers.
3. Importance of Project Documentation
– Effective documentation goes beyond meeting stakeholder demands.
– It’s essential for collaboration and project visibility.
– Ask for artifact examples to gauge a partner’s commitment to strategic project management.
4. Maximizing Team Contributions
– Communication skills are pivotal for project success.
– Partners should demonstrate how they’ll extract and align critical business insights.
– This involves managing cultural and political dynamics within team interactions.
Salesforce technical debt can silently hinder your business’s growth. Ignoring this debt leads to increased project costs and missed opportunities. It’s vital to manage it proactively to ensure maximum Salesforce ROI and support strategic goals.
Focus on partners who emphasize teamwork and communication. These “people first” qualities drive project success and help avoid common pitfalls.
You can read it here: https://sfdc.blog/wSMOH
Source from salesforceben(dot)com