How Does Salesforce Support Their Partners?

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Here’s the hidden issue with Salesforce that no one tells non-tech managers.

1. Problem in Salesforce Implementations
– Many Salesforce implementations face challenges, often resulting in unfinished or failed projects.
– Common issues include prioritizing profit over quality and ignoring best practices.

2. Certification and Support Dilemmas
– The certification hiring dilemma prioritizes credentials over real-world experience.
– Mixed feedback on Salesforce support, with gaps in resources and training beyond Trailhead.

3. Salesforce’s Partner Ecosystem
– Over 250,000 certified consultants in the network, touching 70% of the customer ecosystem.
– Key resources include Partner Camp and various workshops and webinars for skill enhancement.

4. Agentforce Initiative
– Agentforce is designed to help consultants deliver better results and improve partner support.
– 80,000+ consultants trained with an emphasis on AI certifications.

5. Recommendations for Partners
– Utilize available resources like webinars and workshops to build capabilities.
– Ensure adherence to best practices and take responsibility for quality implementations.

Salesforce technical debt poses significant challenges for non-technical managers. This debt can hinder business growth and ROI, making it crucial to manage proactively for a seamless Salesforce experience.

Salesforce’s commitment to partner support is evident and evolving, yet partners must remain proactive in utilizing these resources for best results.

You can read it here: https://sfdc.blog/ohPuN

Source from salesforceben(dot)com

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