Here’s the hidden issue with Salesforce that no one tells non-tech managers.
1. Problem in Salesforce Implementations
– Many Salesforce implementations face challenges, often resulting in unfinished or failed projects.
– Common issues include prioritizing profit over quality and ignoring best practices.
2. Certification and Support Dilemmas
– The certification hiring dilemma prioritizes credentials over real-world experience.
– Mixed feedback on Salesforce support, with gaps in resources and training beyond Trailhead.
3. Salesforce’s Partner Ecosystem
– Over 250,000 certified consultants in the network, touching 70% of the customer ecosystem.
– Key resources include Partner Camp and various workshops and webinars for skill enhancement.
4. Agentforce Initiative
– Agentforce is designed to help consultants deliver better results and improve partner support.
– 80,000+ consultants trained with an emphasis on AI certifications.
5. Recommendations for Partners
– Utilize available resources like webinars and workshops to build capabilities.
– Ensure adherence to best practices and take responsibility for quality implementations.
Salesforce technical debt poses significant challenges for non-technical managers. This debt can hinder business growth and ROI, making it crucial to manage proactively for a seamless Salesforce experience.
Salesforce’s commitment to partner support is evident and evolving, yet partners must remain proactive in utilizing these resources for best results.
You can read it here: https://sfdc.blog/ohPuN
Source from salesforceben(dot)com