Share this article…We’re in an age where data is becoming more important than ever. This was always going to be the case, but the recent emergence of Generative AI seems to have sped up this importance quite drastically. Data loss or corruption can happen for… Read More …
Here are highlights from article Generative AI and Safeguarding Salesforce Data | Salesforce Ben
1. Importance of Data Backup for Safeguarding Salesforce Data
– Data loss or corruption can occur due to various reasons.
– Having a backup plan in place minimizes the impact of data loss or corruption.
– Salesforce offers a backup tool, but third-party solutions may be preferred.
2. Overview of Generative AI and its Importance
– Generative AI creates new content based on existing data.
– Data quality directly affects the quality of generated content.
– Large language models (LLMs) are used for tasks such as content creation and product development.
3. Introduction to Einstein GPT
– Einstein GPT is an AI model created by Salesforce integrated into the CRM.
– It combines AI models with CRM data to provide AI-generated content.
– It includes the Trust Layer for data privacy and security.
4. Connection between CRM Data and Einstein GPT
– Data is crucial for the effectiveness of Einstein GPT.
– Data backup solutions become more important to ensure data availability.
5. Example of Sales GPT and the Benefits of Data Backup
– Sales GPT revolutionizes sales teams’ operations, enabling efficient communication with customers.
– Data backup ensures the availability of personalized emails, call summaries, and sales assistance.
– It enhances productivity and improves follow-through for sales representatives.
You can read it here: https://sfdc.blog/fwkwz
Source from salesforceben(dot)com