Explore project management insights with David Giller on the Salesforce Admins Podcast. Learn how to push back positively …
Here are highlights from article Effective Project Management with David Giller – Salesforce Admins
1. The need for project management skills for Salesforce Admins:
– Admins struggle with interactions with end users and business leaders
– Admins need help with project management to solve these challenges
2. Project management is problem-solving:
– Admins should focus on solving business problems, not just implementing requests
– Admins need to create customizations that will scale, not just personalize for individual users
3. The power of pushback:
– Admins should push back when necessary to ensure solutions actually solve the problem and don’t create other issues
– Admins should position themselves as allies and problem solvers, not adversaries
4. Positioning as a problem solver:
– Asking the client, “What is the problem we are trying to solve?” is a useful question
– Focusing on the problem helps admins position themselves as problem solvers and grow their careers
5. Additional resources:
– David Giller’s social media handles: @DavidGiller
– Salesforce Admins social media handles: @SalesforceAdmns
– Mike Gerholdt’s social media handles: @MikeGerholdt
– Gillian Bruce’s social media handles: @GillianKBruce
You can read it here: https://sfdc.blog/SedOv
Source from admin(dot)salesforce(dot)com