Salesforce

  • Is There a Broken Salesforce Talent Pipeline? What Our 2025 Developer Survey Says | Salesforce Ben

    Are Salesforce professionals facing a talent pipeline crisis that threatens the ecosystem? 1. Eye-Opening Trend – The Salesforce talent pipeline might be breaking, with demand soaring and supply struggling to keep pace. – A recent survey suggests a significant gap in developer availability by 2025. 2. Insight for Salesforce Professionals – As Salesforce continues to…

  • Build No-Code Slack and Salesforce Automations With Flow – Salesforce Admins

    Discover the untapped potential of Salesforce automations with no-code integration! 1. Industry Trend – The rise of no-code and low-code platforms is transforming how Salesforce professionals approach automation. – Salesforce Flow is emerging as a key player, offering seamless integration with Slack without needing deep coding skills. 2. Salesforce Insights – Flow empowers professionals to…

  • 25+ Ways to Share a Record in Salesforce (Updated 2025) | Salesforce Ben

    Here’s the hidden challenge Salesforce admins face: efficiently sharing records without compromising data security. 1. Current Trend in Record Sharing – Growing need for flexible yet secure data sharing. – Increasing focus on data protection and privacy compliance. 2. Salesforce-Specific Insights – Salesforce provides various tools for sharing records, including sharing rules and manual sharing.…

  • Understanding Salesforce Data Security: An Admin’s Guidebook | Salesforce Ben

    Here’s why data security is the silent challenge every Salesforce professional must tackle. 1. Salesforce Data Security Challenges – Balancing access and protection is crucial in today’s environment. – Complexity increases with the expansion of user roles and data sharing. 2. Key Areas of Focus for Salesforce Pros – Role hierarchies determine data visibility and…

  • How Salesforce Professionals Can Turn Org Intelligence Into Action | Salesforce Ben

    Here’s a surprising truth: many Salesforce professionals underutilize their org intelligence capabilities. 1. Current Trend – Increasing focus on using org intelligence to drive actionable insights. – Growing need for Salesforce professionals to translate data into strategic actions. 2. Salesforce-specific Insights – Org intelligence offers tools to visualize and track data metrics effectively. – Helps…

  • The Complete Guide to ‘Customize Application’ for Salesforce Admins | Salesforce Ben

    Salesforce admins are redefining the boundaries of customization. 1. Enhanced Customization Capabilities – Salesforce now offers a suite of tools that empowers admins to tailor applications to specific business needs. – The emphasis is on low-code solutions, enabling faster deployment and greater agility. 2. Key Insights for Salesforce Professionals – Customization isn’t just about aesthetics;…

  • Salesforce Sharing Rules: A Complete Guide for Admins and Consultants | Salesforce Ben

    Shocking Discovery: Many Salesforce professionals overlook the strategic power of sharing rules, leading to potential data accessibility issues. 1. Current Trend – As businesses scale, data accessibility within Salesforce becomes a crucial concern. – Sharing rules offer a targeted way to manage data visibility for users. 2. Salesforce Insights – Sharing rules are essential for…

  • Why Salesforce Teams Need Agent Operations | Salesforce Ben

    Salesforce teams are discovering a surprising ally: Agent Operations. 1. Industry Trend – An increasing number of Salesforce teams are integrating Agent Operations. – This trend aims to enhance customer service capabilities. 2. Salesforce-Specific Insights – Agent Operations streamline workflows and boost productivity. – They enable more personalized customer interactions, leading to higher satisfaction. 3.…

  • Automate Multi-Turn Agent Testing with Conversation History in Agentforce

    Here’s the hidden issue with automating multi-turn agent testing that many overlook. 1. Industry Trend – Automation in testing is becoming crucial for improving efficiency. – Multi-turn conversations pose unique challenges needing robust solutions. 2. Salesforce-Specific Insights – AgentForce offers tools to record and replay conversation history. – This feature enhances the testing process by…

  • Why Agentforce Is a Game Changer for Small Businesses – Salesforce Admins

    Discover the untapped potential of Agentforce for small businesses. 1. Current Trend – Small businesses are increasingly seeking integrated solutions to streamline operations. – Salesforce’s Agentforce emerges as a compelling option for this need. 2. Salesforce-Specific Insights – Agentforce integrates seamlessly with existing Salesforce CRM systems. – It empowers small teams with the tools needed…