Salesforce
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Salesforce Telephony: What Are the Options? | Salesforce Ben
Integrating Salesforce and Telephony is a sure-fire way to supercharge users’ productivity. Here’s what you can expect … You can read it here: https://sfdc.blog/TDSSE Source from salesforceben(dot)com
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Step by Step Guide To Using JIRA for Managing Salesforce Projects
Here is a step-by-step guide on how to use JIRA – a project management tool for managing your Salesforce project more efficiently … You can read it here: https://sfdc.blog/VhShr Source from asagarwal(dot)com
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How to Configure Error Handling in MuleSoft Composer – Salesforce Admins
Learn how to configure the long-awaited error handling feature in MuleSoft Composer. Automate flows, customize alerts, and handle errors effectively … You can read it here: https://sfdc.blog/adJyx Source from admin(dot)salesforce(dot)com
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Complete Guide to Salesforce Media Cloud | Salesforce Ben
Share this article…Salesforce Media Cloud was introduced with the vision of enabling media companies to create personalized customer-centric solutions. It is a part of Salesforce Industries, which provides industry-specific solutions on the Salesforce platform. Essentially, it enables media companies to place customers at the center… Read More … You can read it here: https://sfdc.blog/TZRJP Source from…
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Mastering ChatGPT for Salesforce Professionals Course: Available Now | Salesforce Ben
Share this article…Since its introduction in late 2022, ChatGPT has revolutionized the way we interact with AI chatbots, employing natural language processing to deliver exceptional conversational experiences. As a Salesforce professional, you may be curious about the potential benefits this technology can bring to your… Read More … You can read it here: https://sfdc.blog/jnpkA Source from…
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#SalesforceSummer23 – Control Who Can Use Organization-Wide Email Addresses
#1MinuteTip #SalesforceSummer23 Now you can use permission sets to limit who can use each organization-wide email address … You can read it here: https://sfdc.blog/AfMaF Source from asagarwal(dot)com
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Deon Louw on Using MuleSoft Composer to Integrate Systems – Salesforce Admins
Deon Louw joins the Salesforce Admins Podcast to chat about MuleSoft Composer and how integrations can lead to a digital transformation snowball … You can read it here: https://sfdc.blog/pfmDP Source from admin(dot)salesforce(dot)com
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Automate This! — Optimize Omni-Channel Waterfall Routing – Salesforce Admins
See how Brandon Van Galder uses an Omni-Channel flow to route and re-route incoming chats to multiple queues based on agent availability … You can read it here: https://sfdc.blog/qcljW Source from admin(dot)salesforce(dot)com
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Automate This! — Power Up Your Einstein Bot with Flow – Salesforce Admins
In this Automate This! episode, let’s see how Kristi Brown empowers service managers to inform customers of events, deflects more chats, and gives customers time back in their day … You can read it here: https://sfdc.blog/bBKOI Source from admin(dot)salesforce(dot)com
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How to Make HTTP Callout (POST) from Salesforce Flow to OpenAI API
Step by Step Guide on How to Make HTTP Callout using POST method from Salesforce Flow to OpenAI API & leverage the power of Generative AI … You can read it here: https://sfdc.blog/mFwkN Source from asagarwal(dot)com