Salesforce
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Deon Louw on Using MuleSoft Composer to Integrate Systems – Salesforce Admins
Deon Louw joins the Salesforce Admins Podcast to chat about MuleSoft Composer and how integrations can lead to a digital transformation snowball … You can read it here: https://sfdc.blog/pfmDP Source from admin(dot)salesforce(dot)com
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Automate This! — Optimize Omni-Channel Waterfall Routing – Salesforce Admins
See how Brandon Van Galder uses an Omni-Channel flow to route and re-route incoming chats to multiple queues based on agent availability … You can read it here: https://sfdc.blog/qcljW Source from admin(dot)salesforce(dot)com
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Automate This! — Power Up Your Einstein Bot with Flow – Salesforce Admins
In this Automate This! episode, let’s see how Kristi Brown empowers service managers to inform customers of events, deflects more chats, and gives customers time back in their day … You can read it here: https://sfdc.blog/bBKOI Source from admin(dot)salesforce(dot)com
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How to Make HTTP Callout (POST) from Salesforce Flow to OpenAI API
Step by Step Guide on How to Make HTTP Callout using POST method from Salesforce Flow to OpenAI API & leverage the power of Generative AI … You can read it here: https://sfdc.blog/mFwkN Source from asagarwal(dot)com
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Integrations Are Easier Than Ever with Flow HTTP Callouts – Salesforce Admins
Easy integrations with clicks, not code. Flow HTTP Callouts allow you to connect your automated processes in Flow with external systems … You can read it here: https://sfdc.blog/SKSWC Source from admin(dot)salesforce(dot)com
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Complete Guide to Salesforce Integration Best Practices | Salesforce Ben
Share this article…What makes the integration best practices an important discussion in the technology space? Well, you can’t ignore the compelling need to connect data from multiple sources to support scalability, security, data consistency and maintainability of an organization’s technology stack. The success of an… Read More … You can read it here: https://sfdc.blog/BmJgn Source from…
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How to Identify, Select, and Engage Your Salesforce Stakeholders | Salesforce Ben
Share this article…Hey Salesforce Admins and Business Analysts! There’s no doubt you all know the importance of understanding the innards of Salesforce, and how to wield it effectively to support business processes. But here’s the thing – in technical training, communication skills are often overlooked.… Read More … You can read it here: https://sfdc.blog/HrzKL Source from…
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Salesforce Experience Cloud Alternatives in 2023 | Salesforce Ben
Share this article…Any digital transformation cannot be complete without involving your company’s stakeholders. And who are the most important stakeholders of any organization? Obviously, we are talking about the end customers. Some companies work directly with consumers (B2C), while others work with partners or distributors… Read More … You can read it here: https://sfdc.blog/Gfzyj Source from…
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A Guide to Salesforce Experience Cloud Partner Portals | Salesforce Ben
Share this article…In today’s highly competitive digital landscape, providing an exceptional personalized user experience (UX) has become critical in driving customer loyalty and business growth for companies of different sizes and industries. B2B organizations are no exception. However, achieving this can be challenging and requires… Read More … You can read it here: https://sfdc.blog/NESqz Source from…
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Sarah Flamion on Generative AI – Salesforce Admins
Sarah Flamion joins the Salesforce Admins Podcast to chat about what recent advances in generative AI mean for admins and the Salesforce Platform … You can read it here: https://sfdc.blog/OqcQs Source from admin(dot)salesforce(dot)com