Discover essential Salesforce Admins skills for success in today’s world. Learn Project Management, Business Analysis, and Product Management strategies …
Here are highlights from article Build Your Admin Skills: Project Management, Business Analysis, and Product Management – Salesforce Admins
1. Project Management:
– Communicate the impact of the project on the organization
– Consider all stakeholders involved in the project
– Stick to the schedule and set achievable milestones and deadlines
2. Business Analysis:
– Build strong relationships with users to understand their needs
– Use process mapping to identify areas of inefficiency
– Elicit requirements from business users and translate them into actionable units of work using user stories
3. Product Management:
– Manage the end-to-end implementation of Salesforce
– Develop the overall strategy for Salesforce
– Handle the day-to-day operations of Salesforce
You can read it here: https://sfdc.blog/fxMLY
Source from admin(dot)salesforce(dot)com