Unveiling the future of customer service: The Agentforce Virtual Hackathon.
1. Trend
– Virtual hackathons are gaining momentum as platforms for innovation.
– Collaboration and problem-solving in virtual environments drive new solutions.
2. Insight
– The Agentforce Virtual Hackathon is a prime example of harnessing collective creativity.
– Focused on enhancing customer service solutions through Salesforce.
3. Depth
– Participants are tasked with developing innovative applications for service professionals.
– Challenges include integrating complex customer journeys and leveraging AI.
4. Execution
– Encourage participation in hackathons to stay ahead of industry trends.
– Use these events to experiment with Salesforce tools and foster creativity.
Embrace hackathons to push the boundaries of what’s possible in customer service.
You can read it here: https://sfdc.blog/Dxaxo
Source from developer(dot)salesforce(dot)com