Today on the Salesforce Admins Podcast, we talk to Ajaay Ravi about AI, Flow GPT, and why admins should pay close attention …
1. Ajaay Ravi’s experience with AI and training models:
– Led a team at Amazon to build technology for recommending furniture.
– Learned the importance of training AI models and breaking down concepts into tags.
– Used experts to provide high-quality data and trained the AI by giving it tagged images.
2. Introduction to Flow GPT:
– Ajaay has been building Flow GPT at Salesforce.
– The goal is to create a tool that automatically builds flows based on a user’s description of the automation needed.
– Still in the testing and training phase, but the potential is promising.
3. Different use cases for Flow GPT:
– Experienced users can use Flow GPT to streamline and speed up their workflow.
– Newer users can leverage Flow GPT to unlock the full potential of the Salesforce platform.
4. Learning process for Flow GPT:
– Similar to the interior design tool Ajaay built, Flow GPT needs time to learn.
– Starting with simple flows of five steps or less with minimal decision elements and branches.
– Feedback from test users will help improve the tool.
5. Importance of paying attention to AI and GPT:
– Ajaay highlights the significance of understanding how to create good prompts for AI models.
– Admins should prepare for the potential of using Flow GPT in their roles.
– AI has the ability to “hallucinate” or generate new ideas based on learned patterns.
You can read it here: https://sfdc.blog/YmfYQ
Source from admin-dot-salesforce-dot-com