The Hidden Costs of Salesforce Customization: When to Build vs. Buy | Salesforce Ben

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Ever wondered about the hidden costs lurking behind Salesforce customization?

1. Trend
– The debate between building custom solutions versus buying off-the-shelf options is intensifying.
– Companies face increasing pressure to deliver unique customer experiences swiftly.

2. Insight
– Customization can lead to unforeseen expenses, impacting project timelines and budgets.
– Pre-built solutions may offer quicker implementations but may lack specific functionalities needed.

3. Depth
– Salesforce professionals must balance the need for customization with potential maintenance and upgrade challenges.
– Key considerations include long-term support, integration capabilities, and total cost of ownership.

4. Execution
– Evaluate the core requirements and future scalability needs before deciding to build or buy.
– Engage stakeholders early to align on expectations and budget constraints.

Conclusion: Regularly reassess your customization strategy to ensure alignment with business goals and technological advancements.

You can read it here: https://sfdc.blog/AiOCq

Source from salesforceben(dot)com

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