Want to enhance email communication in Salesforce flows? Here’s a new feature you should know about.
1. Feature Overview
– Salesforce has introduced the ability to add CC and BCC in email collections within flows.
– This feature is available in the Summer ’25 release.
2. Relevance for Salesforce Professionals
– This functionality streamlines the process of sending emails to multiple recipients in flows.
– It allows for more comprehensive communication without additional custom code.
3. Implications for Salesforce Architects
– Consider how this can simplify complex email automation setups.
– Evaluate how this can reduce reliance on custom Apex code for email processes.
4. Actionable Steps
– Review current flow email processes that could benefit from this feature.
– Experiment with the new CC and BCC options in a sandbox environment.
– Plan to update documentation and training materials for users involved in flow design.
5. Technical Debt Consideration
– Utilizing native features reduces technical debt by minimizing custom code.
– Enhances maintainability and scalability of email processes in flows.
6. Future Outlook
– Stay informed about upcoming Salesforce releases for further enhancements.
– Consider how this could impact future communication strategies in your organization.
Keep an eye on these updates to maintain efficient and scalable email communication in your Salesforce environment.
You can read it here: https://sfdc.blog/tsHpP
Source from asagarwal(dot)com