Salesforce’s 2024 updates are redefining how professionals interact with the platform, promising enhanced functionality and efficiency.
1. Agentforce
– AI-powered agents integrated directly into Salesforce.
– Seamlessly work with existing features like Flow.
2. Account Plans
– Facilitate strategic account planning and growth.
– Tools for SWOT analysis and stakeholder visualization.
3. Conditional Formatting
– Dynamic Forms pages can now use conditional formatting.
– Customize icons and colors based on set criteria.
4. Dynamic Features
– Addition of blank spaces for better page alignment.
– Enhanced functionality for custom fields and related object fields.
– New device-specific visibility rules and a dynamic highlights panel.
5. Analytics Enhancements
– Transfer dashboard ownership, reducing the need for cloning.
– New widgets and increased filter options for dashboards.
6. Automation Lightning App
– Centralized home for all automation-related tasks and oversight.
7. Field History Tracking
– Simplified interface for managing tracked fields and objects.
8. Seller Home
– Default homepage for sales apps, offering comprehensive overviews.
9. Sales Cloud Go
– Simplified setup with guided tours and feature progress tracking.
10. New Lightning UI
– Improved design and accessibility for a streamlined user experience.
11. AI Certification Initiatives
– Free AI courses and certifications to bridge the skills gap.
12. Retirement of Workflow Rules & Process Builder
– Transition to Flow Builder by end of 2025 for continued support.
Salesforce technical debt can stifle business growth by hindering the full potential of new updates. Proactively managing this debt ensures that resources are optimized, and Salesforce ROI is maximized, providing a stable environment for strategic growth.
Stay ahead by leveraging these updates to refine processes and enhance user experience.
You can read it here: https://sfdc.blog/VpTqv
Source from salesforceben(dot)com